Automatic Commercial Door Service Technician

Thomas Door; North Carolina; On-site; USD 45,000 - 65,000; Full time

Job summary

Thomas Door in Central Ohio is seeking an Automatic Door Service Technician. You will install, service, repair automatic doors (sliding, swinging, low-energy) and ensure safety compliance with ANSI/BHMA standards on every site.

Diagnose electrical, mechanical, and sensor faults; perform annual AAADM safety inspections and maintain customer relationships through clear communication and reliable service. This role offers hands-on work with growth opportunities in a respected door-expert team.

Qualifications

• 2+ years of experience installing or servicing automatic doors.
• Strong mechanical aptitude and electrical knowledge.
• Ability to read and interpret manuals, schematics, and diagrams.
• Excellent communication and customer service skills.
• Valid driver’s license with clean driving record.

Responsibilities

• Install, service, and repair automatic sliding, swing, and related door operators.
• Diagnose electrical, mechanical, and sensor issues; adjust and program components.
• Perform AAADM safety inspections and document ANSI/BHMA compliance.
• Service door closers, pivots, and storefront doors as needed.
• Respond to service calls and maintain organized service vehicle and paperwork.
• Identify opportunities to upsell products and services.
• Maintain a safety-conscious approach at all times.

Skills

Experience with automatic doors

Mechanical aptitude

Reading schematics/technical manuals

Customer service and communication

Valid driver’s license

Job description

At Thomas Door Controls, you are part of a team that has been serving Central Ohio with integrity and craftsmanship since 1949. We offer stability, hands-on training, and opportunities to grow your skills across a wide range of commercial door systems. Our team is supportive, professional, and proud to be known as Central Ohio’s door experts. Here, you do not just open doors, you open opportunities for your future.

Automatic Door Service Technician

What you’ll do

You’ll install, service, repair, and inspect automatic pedestrian door systems — sliding, swing, and low-energy operators — ensuring every system runs safely and stays compliant with ANSI/BHMA A156.10 and A156.19 standards. You’ll diagnose electrical, mechanical, and sensor-related faults, perform annual AAADM safety inspections, and represent our brand with professionalism on every customer site.

Each day brings a new site, a new troubleshooting challenge, and the chance to work with your hands while building strong customer relationships through clear communication and reliable service.

The day-to-day

• Install, service, and repair automatic sliding, swing, and folding door operators, ADA push-plate/low-energy operators, and related access systems
• Diagnose and troubleshoot electrical, mechanical, sensor, and control issues; adjust and program operators, sensors, and safety devices
• Perform AAADM annual safety inspections and document compliance per ANSI/BHMA standards
• Service and repair door closers, pivots, panic/exit hardware, hollow metal, and storefront doors as needed
• Respond to dispatched service calls, maintain an organized and stocked service vehicle, and submit job paperwork accurately and on time
• Identify opportunities to provide customers with additional products and services
• Operate in a safety-conscious manner at all times

What you’ll need

• 2+ years of experience installing or servicing automatic doors
• Strong mechanical aptitude and working knowledge of low-voltage electrical, relay logic, and wiring diagrams
• Ability to read and interpret technical manuals, schematics, and diagrams
• Excellent communication, customer service, and organizational skills
• Valid driver’s license and clean driving record

What will help you on the job

• AAADM certification (current) — strongly preferred; we’ll certify the right candidate at company expense
• Hands-on experience with major brands such as: Stanley, Horton, Record, Nabco, Besam, Dorma, ASSA ABLOY
• Familiarity with access control, card readers, and low-voltage security integration
• Experience with revolving doors, storefront, and commercial overhead/dock equipment
• 1-3 years of welding and/or electrical experience

EEO Statement

At Thomas Door, we are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request accommodation on the basis of disability for completing this on-line application, please contact Human Resources.