Auto Service Store Manager: Lead Growth & Guest Experience

Goodyear; Glendale (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Job summary

Goodyear is seeking a Store Manager for one of our Auto Service centers in Glendale, AZ. You will lead store operations, drive sales, and coach a team to deliver outstanding guest service.

Responsibilities include scheduling, profitability tracking, recruiting and training, and ensuring compliance with safety and retail policies. The role offers potential for career advancement, competitive pay, and a comprehensive benefits package.

Qualifications

• Minimum 1 year of retail management experience.
• Valid driver’s license.
• Must be at least 18 years of age.

Responsibilities

• Drive, track, and reach sales and profitability goals through guest and employee interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction.
• Advocate for employees with respect to training and development.
• Recruiting, interviewing, hiring, and onboarding, including compensation philosophy.
• Ensure compliance with workforce labor requirements and Goodyear Retail requirements.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, including lifting tires and wheels, standing, bending, and squatting.

Skills

Retail management

Customer service

Leadership

Hiring and onboarding

Job description

Goodyear is seeking a Store Manager for one of our Auto Service centers in Glendale, AZ. You will lead store operations, drive sales, and coach a team to deliver outstanding guest service.

Responsibilities include scheduling, profitability tracking, recruiting and training, and ensuring compliance with safety and retail policies. The role offers potential for career advancement, competitive pay, and a comprehensive benefits package.