Auto Service Lot Attendant-Porter

Capovalleytoyota; San Juan Capistrano (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated Service Lot Attendant-Porter to enhance customer satisfaction by managing vehicle movements and maintaining service area cleanliness. The ideal candidate thrives in a fast-paced environment, possesses a valid California driver's license, and demonstrates exceptional communication and customer service skills. This role involves driving both manual and automatic vehicles, ensuring a seamless experience for customers. Join a dynamic team that values professionalism and teamwork, while enjoying a range of benefits including health and wellness programs, paid vacation, and holidays. If you are energetic, customer-focused, and eager to learn, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Health & Wellness Program

Paid Vacation

Paid Holidays

Qualifications

• Valid California driver's license with a clean driving record.
• Excellent communication and customer service skills required.

Responsibilities

• Drive vehicles to and from service areas and lot as needed.
• Maintain cleanliness of vehicles and service area.
• Transport customers to and from their home when needed.

Skills

Communication Skills

Customer Service Skills

Problem-Solving Skills

Organizational Skills

Driving Skills (Automatic & Manual)

Basic Computer Skills

Bilingual

Education

High School Diploma or GED

Job description

Overview

The Service Lot Attendant-Porter helps ensure complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers after service is complete, and transporting customers to/from their home when needed. The ideal candidate has a high energy level, a desire to work in a fast-paced environment, and a valid California driver’s license with a clean driving record. He or she must have great communication and customer service skills, strong organizational and problem-solving skills, and a positive attitude. Candidates must be able to drive both manual and automatic transmissions and safely maneuver vehicles in tight and small spaces. Previous experience is preferred.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Qualifications

• Unrestricted California driver's license and clean driving record.
• No experience necessary. We are willing to train. High school diploma or GED preferred.
• Able to drive both automatic and standard-transmission vehicles.
• Able to safely operate motor vehicles in tight and small spaces.
• Highly professional and dependable.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Able to work independently with minimal supervision.
• Basic computer and internet skills.
• Previous experience in a similar role a plus.
• Must be customer service oriented.
• Must be a team player with a strong sense of commitment to the customer and team members.
• Must be self-motivated with good written and verbal communication skills.
• Strive to respect and facilitate teamwork within all departments.
• Friendly with high energy and the willingness to go above and beyond.
• Willing to multi-task.
• Bilingual a plus!

Responsibilities

• Drives vehicles to and from service areas and lot as needed.
• Installs protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service.
• Services vehicles with gas, oil, and water.
• Washes and cleans vehicles as needed.
• Helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary.
• Helps maintain shop cleanliness, including windows, doors, floors, etc.
• Dealer Trades.
• Transports customers to and from their home when needed and requested.
• Ensures that required documentation is complete and is in compliance with regulations and standards.
• Follows all safety and security procedures.
• Performs other duties as assigned.