Auto Service BDC Advisor-Portage Ford

Home Run Auto Group; Portage (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Service BDC Representative, where you'll play a vital role in enhancing customer satisfaction. This position offers flexible weekday hours and Saturdays, allowing you to thrive in a fast-paced environment. You'll be responsible for scheduling appointments, conducting follow-ups, and ensuring exceptional customer service. With competitive salary and commission, along with benefits like health insurance and a 401K match, this role is perfect for those who love to make a difference in customer experiences. Embrace the opportunity to work in a supportive environment where you can truly love what you do.

Benefits

Health Insurance

Dental Insurance

Life Insurance

Short Term Disability Insurance

401K with company match

Vacation

Discounts

Qualifications

• Exceptional customer service skills and follow-up are required.
• Ability to work with limited supervision and multitask effectively.

Responsibilities

• Schedule appointments and maintain an organized schedule.
• Conduct post-repair follow-up and customer service.
• Contact customers for recall and warranty work.

Skills

Customer Service Skills

Multitasking

Organizational Skills

Job description

POSITION: Service BDC Representative

LOCATION: Portage Ford

HOURS: Flexible weekday hours & Saturdays

PAY: Salary + Commission

Service BDC Job Duties:

* Schedule appointments, and maintain an organized schedule

* Conduct post repair follow up and customer service

* Contact Customers for Recall and Warranty Work

* Ability to work with limited supervision

* Must be able to multitask and work in fast paced environment

* Exceptional customer service skills and follow up are required

Service Advisor BENEFITS:

* COMPETITIVE SALARY!!

* Love where you work!

* Health, Dental & Life Insurance

* Short Term Disability Insurance

* 401K with company match

* Vacation & Discounts

***ACCEPTING APPLICATIONS until 5/30/2025

L1