Auto Service Advisor - High Earnings, Premium Benefits

AAA Mountain West Group; Chandler (AZ); Presencial; USD 89.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

11 Paid Holidays

PTO – up to 17 days first year; 22 in

Best in class benefits

401K Matching 1:1 up to 6%

Tuition reimbursement for ASE

AAA membership and employee discounts

Stable brand for 120+ years

Closed Sundays

Descripción de la vacante

AAA Mountain West Group is seeking a Service Advisor in Chandler, AZ to deliver an outstanding member experience and coordinate workflow for technicians. You will gather diagnostic info, prepare estimates, order parts, and coordinate service activities to keep the shop running smoothly.

The role requires strong communication, math and computer skills, and the ability to work with a high-volume, fast-paced team. Prior auto repair experience is essential, with ASE certification preferred.

Formación

• Must possess a valid driver’s license with a safe driving record.
• High School Diploma or GED is required.
• 3–5 years industry experience in auto repair.
• ASE Certification is desirable.

Responsabilidades

• Interact with members and determine their auto repair needs while delivering great customer service.
• Accurately document repairs, diagnostics and maintenance in the shop management system.
• Ensure BAR requirements are met in Repair Order preparation and documentation.
• Source and estimate needed parts for repairs to customer vehicles.
• Suggest repairs for safety and performance and prioritize for customers.
• Explain repairs and ensure customers understand the scope from estimate to payment.
• Perform administrative tasks to support the business.
• May travel to other locations as needed.

Conocimientos

Customer service

Communication skills

Math skills

Computer skills

Attention to detail

Educación

High School Diploma or GED

ASE Certification desirable

Herramientas

Shop management software

Microsoft Word

Excel

Descripción del empleo

AAA Mountain West Group is seeking a Service Advisor in Chandler, AZ to deliver an outstanding member experience and coordinate workflow for technicians. You will gather diagnostic info, prepare estimates, order parts, and coordinate service activities to keep the shop running smoothly.

The role requires strong communication, math and computer skills, and the ability to work with a high-volume, fast-paced team. Prior auto repair experience is essential, with ASE certification preferred.