Auto Service Advisor | Commission & Benefits

Ciocca Automotive; Quakertown (Bucks County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Commission pay 60k–85k annual

PTO and holidays

Air-conditioned shop

401(K) with company match

Top insurance program (medical, dental

Advancement within Ciocca Automotive

Employee discounts

Job summary

Ciocca Hyundai of Quakertown is seeking an energetic service advisor to join our growing team. You will manage service orders, assist customers, and ensure efficient technician scheduling to drive customer satisfaction and shop performance.

The role offers a commission-based pay range and full-time hours, including some Saturdays. Our benefits include PTO, holidays, a modern air-conditioned shop, 401(k) with company match, comprehensive insurance, advancement opportunities, and employee

Qualifications

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver’s license and clean driving record.
• Reynolds & Reynolds experience preferred.

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Skills

Service sales experience

Customer service

Positive customer satisfaction

Tools

Reynolds & Reynolds

Job description

Ciocca Hyundai of Quakertown is seeking an energetic service advisor to join our growing team. You will manage service orders, assist customers, and ensure efficient technician scheduling to drive customer satisfaction and shop performance.

The role offers a commission-based pay range and full-time hours, including some Saturdays. Our benefits include PTO, holidays, a modern air-conditioned shop, 401(k) with company match, comprehensive insurance, advancement opportunities, and employee