Auto Service Advisor

Nashville Toyota North; Nashville (TN); On-site; USD 65,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid time off (PTO)

Life insurance

IRA match program

Christmas fund

Christmas party

Employee discounts

Oil changes discount

Free car washes

Free lunches on Saturdays

Job summary

Nashville Toyota North in Nashville, TN is seeking a full-time Auto Service Advisor to ensure customers receive prompt, courteous service. The position offers a competitive salary of $65,000 - $120,000 per year, with excellent benefits and advancement opportunities.

You will greet customers, inspect vehicles, advise on repairs per manufacturer specifications, provide price estimates, track work and payments, and maintain clear communication.

Qualifications

• Thorough knowledge of vehicle repair work
• Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures or government regulations
• Excellent customer service skills
• Basic math skills

Responsibilities

• Greet customers upon arrival in a friendly, professional manner
• Conduct a thorough inspection of vehicles and advise on mechanical issues
• Provide guidance on care per manufacturer specifications and explain repairs
• Offer price estimates, timelines, and updates; relay work performed and amounts due
• Follow up with customers and address questions promptly
• Collaborate with team to ensure smooth service flow and customer satisfaction

Skills

Customer service

Communication

Math skills

Vehicle knowledge

Job description

Nashville Toyota North in Nashville, TN is looking to hire a full-time Auto Service Advisor to ensure our customers receive prompt and courteous service. Are you friendly, personable, and customer service-oriented? Do you want the opportunity to build a successful career in the automotive industry? Would you like to join a team-oriented car dealership that values the contributions of its employees? If so, please read on!

This customer service position earns a competitive salary of $65,000 - $120,000/year, depending on skills and experience. We provide excellent benefits, including medical, dental, paid time off (PTO), life insurance, employee discounts, an IRA bonus match program, a Christmas fund program, a Christmas party, and opportunities for advancement through internal promotions. Our team also enjoys discounted oil changes, free unlimited car washes, and free lunches during Saturday shifts. If this sounds like the right automotive opportunity for you,

ABOUT NASHVILLE TOYOTA NORTH

Nashville Toyota North proudly serves drivers from across the Middle Tennessee area. We offer a large selection of new and pre‑owned vehicles from the powerful Toyota Supra to the rugged Toyota Tacoma. But our top‑notch customer service doesn't end in the showroom. We also treat our customers like VIPs in our service department and express center. Because only the very best will do, we strive to maintain a friendly and professional team of experts to help our customers shop for, service, and finance their dream cars.

We're always looking for bright, motivated, and energetic professionals to add to our world-class team. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you! Join us today for access to competitive compensation, great benefits, and the chance to build the career you've always imagined.

A DAY IN THE LIFE OF AN AUTO SERVICE ADVISOR

As an Auto Service Advisor with our car dealership, you're responsible for ensuring our customers receive prompt, courteous, and effective service. In a friendly and professional manner, you greet each customer the moment they walk through our door. You conduct a thorough inspection of their vehicle and provide advice regarding any mechanical problems you spot. In accordance with manufacturer specifications, you advise customers on how to care for their vehicles and why maintaining their vehicles is important.

In addition, you provide customers with constant updates concerning changes in price estimations, timeframes, and other changes. You also relay details of the work performed and amounts due as well as conduct follow‑up with customers regarding questionnaires. Whenever customers come to you with questions or concerns, you're quick to respond or seek out someone else who has the correct answers. You enjoy having a job that uses your customer service skills to help others, which is why you thrive in this position!

QUALIFICATIONS FOR AN AUTO SERVICE ADVISOR

• Thorough knowledge of vehicle repair work


• Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures or government regulations


• Excellent customer service skills


• Basic math skills

Do you have exceptional verbal and written communication skills? Are you able to effectively present information and respond to questions from various people? Do you work well in a collaborative environment? Are you a strong problem solver and an active listener? Can you balance multiple tasks while demonstrating good time management? If yes, you might just be perfect for this automotive position with our car dealership!

WORK SCHEDULE FOR AN AUTO SERVICE ADVISOR

This full-time automotive position works during business hours.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this automotive job with our car dealership, We look forward to meeting you!

Location: 37115