Auto Parts Store Lead & Sales Coach

AutoZone; Chicago (IL); On-site; USD 52,000 - 72,000; Full time

Job summary

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. As an Assistant Store Manager, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment.

With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent.

Qualifications

• Proven leadership experience with strong communication, decision-making, and sales-driving skills.
• Basic automotive parts knowledge.
• Capable of fostering a positive work culture focused on development and results.
• Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
• Flexibility to work evenings, weekends, and holidays as business needs arise.

Responsibilities

• Lead and develop store personnel to maintain a high-performance team.
• Foster clear, proactive communication with employees and customers.
• Help meet sales targets and maintain inventory accuracy to drive store performance.
• Oversee store operations in the absence of the Store Manager, ensuring efficient workflows and adherence to standards.
• Deliver WOW! customer service, resolve concerns, and transform complaints into positive experiences.
• Drive operational efficiency and maintain merchandising, cleanliness, and profitability.
• Support budgeting, analyze profitability, and monitor expense controls.
• Ensure compliance with PPE and safety protocols.

Skills

Leadership

Communication

Sales-driven

Team development

Integrity

Job description

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. As an Assistant Store Manager, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment.

With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent.