Auto Parts Specialist: Bilingual Customer & Tech Expert

O'Reilly Auto Parts; Boone (IA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Health insurance (medical, dental, and

Vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide top-tier service to retail and installer customers. The role also supports store management in daily tasks and promotions.

Bilingual applicants are encouraged to apply, with responsibilities including greeting customers, assisting with merchandise selection, handling transactions, and supporting stock and planogram updates. The position emphasizes friendly service, accuracy in price quotes, and coordination with management to ensure

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist them in selecting merchandise.
• Assist managers and installer service specialists for professional customers.
• Handle cash, credit transactions, returns and exchanges per policy.
• Answer store calls, lookup parts, quote prices and promote related items.
• Support stock updates, planogram changes and daily operations.
• Perform in-store services and occasional deliveries as needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide top-tier service to retail and installer customers. The role also supports store management in daily tasks and promotions.

Bilingual applicants are encouraged to apply, with responsibilities including greeting customers, assisting with merchandise selection, handling transactions, and supporting stock and planogram updates. The position emphasizes friendly service, accuracy in price quotes, and coordination with management to ensure