Auto Parts Solutions Specialist

USA GPC Genuine Parts Company; Hayward (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

USA GPC Genuine Parts Company is seeking a Store Associate to serve in a retail environment, delivering accurate automotive parts solutions and a consistently engaging customer experience. You will use POS and catalog tools, support both retail and wholesale customers, and help maintain efficient store operations.

Ideal candidates have a high school diploma or GED, a valid driver’s license, and a customer-focused mindset with problem-solving abilities.

Qualifications

• High School Diploma or GED required.
• Valid Driver's License required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Skills

Customer service

Communication

Problem solving

Learning agility

Driver's license

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog systems

Delivery management systems

Job description

USA GPC Genuine Parts Company is seeking a Store Associate to serve in a retail environment, delivering accurate automotive parts solutions and a consistently engaging customer experience. You will use POS and catalog tools, support both retail and wholesale customers, and help maintain efficient store operations.

Ideal candidates have a high school diploma or GED, a valid driver’s license, and a customer-focused mindset with problem-solving abilities.