Auto Parts Sales Associate — Customer Service Excellence

AutoZone

Tennessee

On-site

USD 21,000 - 28,000

Full time

14 days+

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Job summary

AutoZone is seeking a Senior Retail Sales Associate to deliver WOW! customer service and help customers find the right automotive parts and solutions. You’ll assist with product selection, promotions, and provide expert advice to enhance the shopping experience.

Responsibilities include stocking, store operations, and basic installations, with opportunities for growth. A high school diploma or GED is required, and ASE certification is a plus; bilingual Spanish/English is preferred.

Qualifications

  • High school diploma or GED required.
  • Strong communication in English; bilingual Spanish is a plus.
  • Basic automotive parts knowledge and willingness to learn.
  • Ability to work a flexible full-time schedule including mornings, nights, weekends, and overtime.

Responsibilities

  • Engage customers and provide trustworthy automotive advice to enhance the shopping experience.
  • Assist with product selection, upsell promotions, and achieve store performance metrics.
  • Restock merchandise, maintain organization, and support store operations.
  • Perform installations of wiper blades, batteries, and bulbs; use diagnostic tools as needed.
  • Collaborate with managers and teammates to maintain a productive store environment.

Skills

Exceptional communication
Bilingual Spanish & English
Automotive knowledge
Teamwork / collaboration
Sales focus

Education

High school diploma or GED

Tools

ASE Certification

Job description

AutoZone is seeking a Senior Retail Sales Associate to deliver WOW! customer service and help customers find the right automotive parts and solutions. You’ll assist with product selection, promotions, and provide expert advice to enhance the shopping experience.

Responsibilities include stocking, store operations, and basic installations, with opportunities for growth. A high school diploma or GED is required, and ASE certification is a plus; bilingual Spanish/English is preferred.

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