Auto Parts Operations Manager: Growth & Service Excellence

Key Auto Group; South Burlington (VT); Presencial; USD 90 000 - 110 000; Tempo integral

Resumo da oferta

Key Auto Group seeks a Dealership Parts Manager for South Burlington, VT. Responsibilities include overseeing the parts sales process, communicating with staff and customers, and ensuring accurate pricing and stock levels. The role emphasizes strong customer service, catalog knowledge, and the ability to source parts quickly.

Qualifications include a high school diploma or equivalent and prior auto parts sales experience. A valid driver's license and clean driving record are required.

Qualificações

• High School Diploma or equivalent required; auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, interest, commissions and proportions.
• Valid driver’s license with clean driving record.

Responsabilidades

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls and provide price quotes and other information to customers.
• Review body shop estimates to verify parts and pricing alignment.
• Provide high-level service to internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks for stock accuracy.
• Notify the parts manager of out-of-stock parts or urgent shop needs.
• Locate out-of-stock parts from outside sources and submit emergency orders.
• Ensure internal requests for parts are billed on the service repair order.
• Receive payment from retail customers or obtain credit authorization.
• Other duties as assigned.

Conhecimentos

Auto parts sales experience

Interpersonal skills

Time management

Read/interpret safety documents

Compute discounts and pricing

Valid driver’s license

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Key Auto Group seeks a Dealership Parts Manager for South Burlington, VT. Responsibilities include overseeing the parts sales process, communicating with staff and customers, and ensuring accurate pricing and stock levels. The role emphasizes strong customer service, catalog knowledge, and the ability to source parts quickly.

Qualifications include a high school diploma or equivalent and prior auto parts sales experience. A valid driver's license and clean driving record are required.