Auto Parts Counter Specialist - Growth & Training Ready

Genuine Parts Company; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Health benefits

401K

Job summary

Genuine Parts Company’s NAPA Counter Sales role in Milwaukee invites you to join our retail team as the face of the store, assisting customers with auto parts questions at the counter or by phone. You will leverage your parts knowledge to help coworkers and ensure a positive shopping experience.

The position emphasizes quick thinking, strong communication, and a customer-first mindset. You’ll contribute to a fast-paced environment, welcome customers, and use the computer, cash register,

Qualifications

• Valid Driver’s License
• Previous experience in a parts store or automotive industry or willingness to learn auto parts
• High School Diploma or GED or equivalent
• Excellent verbal and written communication skills
• Love fast paced retail environments
• Great listening skills and empathy for customers

Responsibilities

• Provide auto parts answers and solutions for customers in person at the counter or over the phone
• Use parts knowledge to assist other team members with customer questions
• Provide outstanding customer care and interactions with everyone who comes into our NAPA Store
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers and engage to provide a positive consumer experience
• Use technology (computer), cash register, telephone, and paper catalog system

Skills

Automotive parts knowledge

Customer service

Verbal and written communication

Education

High School Diploma or GED

Tools

Cash register

Computer

Paper catalog system

Job description

Genuine Parts Company’s NAPA Counter Sales role in Milwaukee invites you to join our retail team as the face of the store, assisting customers with auto parts questions at the counter or by phone. You will leverage your parts knowledge to help coworkers and ensure a positive shopping experience.

The position emphasizes quick thinking, strong communication, and a customer-first mindset. You’ll contribute to a fast-paced environment, welcome customers, and use the computer, cash register,