Auto Parts Counter Specialist: Fast-Paced & Customer-Focused

J. Allen Toyota; Gulfport (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

J. Allen Mazda is expanding at its new facility at I-10 & Cowan Lorraine Rd and is hiring a Parts Counter Associate to support counter retail and wholesale orders.

In this on-site role, you will manage operations, inventory, order picking, and billing, while coordinating with drivers and using online portals (OEC, SimplePart) and XTime for service estimates. Strong attention to accuracy, customer service, and teamwork are essential.

Qualifications

• Experience handling counter retail and wholesale orders.
• Strong phone responsiveness and customer service skills.
• Accurate order picking and billing.
• Experience with online portals: OEC and SimplePart.
• Ability to estimate service needs with XTime.

Responsibilities

• Process counter retail and wholesale orders promptly and accurately.
• Answer phone inquiries and manage phone order flow.
• Pick parts and bill accurately for customers and wholesale accounts.
• Track and process online orders through OEC and SimplePart.
• Provide rapid service estimates using XTime.

Skills

Customer service

Phone support

Order fulfillment

Inventory management

Logistics coordination

Data entry

Tools

OEC

SimplePart

Job description

J. Allen Mazda is expanding at its new facility at I-10 & Cowan Lorraine Rd and is hiring a Parts Counter Associate to support counter retail and wholesale orders.

In this on-site role, you will manage operations, inventory, order picking, and billing, while coordinating with drivers and using online portals (OEC, SimplePart) and XTime for service estimates. Strong attention to accuracy, customer service, and teamwork are essential.