Auto Parts Counter Specialist — Customer-Focused Pro

Arnold Oil Company; Buda (TX); On-site; USD 28,000 - 39,000; Full time

Job summary

Arnold Oil Company is seeking a Counter II to support a busy retail environment. The role reports to the store manager and handles merchandise reception, billing, payments, and high-quality customer service in a fast-paced setting.

Primary duties include answering phones for invoicing, processing orders and transfers, handling cash, and maintaining accurate records. Candidates should have 1–3 years of related experience, a high school diploma, and ASE counterman certification for advancement.

Qualifications

• Ability to work well with others and assist customers courteously.
• Exemplary attendance and work records.
• Able to work in a high-paced, busy atmosphere.
• Related experience in auto parts preferred.
• Must read and write in English; follow oral and written instructions.
• Must pass background checks and drug test.
• Must have basic math skills.

Responsibilities

• Answer phones to facilitate invoicing, billing, and order collection with accuracy.
• Handle money from customers and make change; ensure timely processing of orders and transfers.
• Write customer credits, core and defect returns.
• Close cash register and record cash at end of shift.
• Provide outstanding customer service with greeting, product knowledge, and friendly interaction.
• Process work orders, invoices, and other paperwork.

Skills

Customer service

Teamwork

Math skills

English literacy

Attendance

Education

High school diploma or GED

Job description

Arnold Oil Company is seeking a Counter II to support a busy retail environment. The role reports to the store manager and handles merchandise reception, billing, payments, and high-quality customer service in a fast-paced setting.

Primary duties include answering phones for invoicing, processing orders and transfers, handling cash, and maintaining accurate records. Candidates should have 1–3 years of related experience, a high school diploma, and ASE counterman certification for advancement.