Auto Parts Counter Specialist

NexaMotion Group; Woodside (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Transtar in New York is seeking a Counter Sales professional to support walk-in customers at the sales counter and assist with inside/outside sales as needed. You will communicate professionally with customers, employees, vendors, and branch contacts to drive part sales and promote the full product line.

Responsibilities include pulling orders, generating quotes, processing payments, and assisting with inventory.

Qualifications

• 1–3 years of work related experience (auto parts sales a plus).
• Excellent verbal communication skills.
• Experience using MS Office software products.
• AS 400 / JD Edwards experience or similar ERP a plus.
• Experience working in a warehouse setting.

Responsibilities

• Assists customers in determining and selecting appropriate parts.
• Provides price quotes and other parts information.
• Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.
• Pulls and fills parts orders from stock. Prepares orders for daily shipment, delivery, or pick up.
• Inspects cores received from customers. Tags for return to vendor. Issues customer credit upon receipt of credit from vendor.
• Notifies manager of out-of-stock parts or other department materials that require immediate attention. Locates out-of-stock parts from external sources and submits emergency orders, as necessary.
• Notifies customers of receipt of special order parts. Informs customers of parts order arrival and delivery date.
• Verifies will-call and back orders weekly and returns to vendors. Follows up on back orders.
• Provides customers with their copy of invoices. Receives payment for retail purchases. Obtains credit authorizations or required signatures for charge sales.
• Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice.
• Participates in annual physical inventory.
• Keeps front counter and parts areas clean and free of clutter. Performs weekly branch cleaning in cooperation with the rest of the branch staff.
• Stays informed of new products and product updates.
• Performs other duties as assigned.

Skills

Customer service skills

Verbal communication

Written communication

Cross-functional teamwork

Tools

AS 400 / JD Edwards

Microsoft Office

Job description

Transtar in New York is seeking a Counter Sales professional to support walk-in customers at the sales counter and assist with inside/outside sales as needed. You will communicate professionally with customers, employees, vendors, and branch contacts to drive part sales and promote the full product line.

Responsibilities include pulling orders, generating quotes, processing payments, and assisting with inventory.