Auto Parts Counter Sales

Napleton Automotive Group; Fishers, Northern (IN, KY); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k

Paid vacation

Paid training

Discounts on parts/services/vehicles

Growth opportunities

Family owned and operated

Job summary

Napleton Automotive Group in Fishers, IN is seeking an Automotive Parts Counter Sales Associate to greet customers, determine needs, and promote parts, labor and accessories. This role supports service technicians and handles warranty parts with a focus on accurate paperwork and inventory control.

The position offers benefits and opportunities within a large dealership network. Local travel is not indicated, and the role emphasizes customer service and parts sales excellence.

Qualifications

• Minimum 1 year of experience in automotive parts.
• Ability to lift 100 pounds.
• Excellent customer service skills.

Responsibilities

• Greet customers, determine their needs and provide excellent service.
• Establish a method of payment.
• Handle parts telephone inquiries regarding parts purchases.
• Distribute parts to service technicians and accept warranty parts.
• Return warranty parts to factory and document accordingly.
• Process documents and parts records.
• Identify related parts needed for repair jobs.
• Advise on parts stocking status and inventory.
• Maintain department security for parts and paperwork.
• Write purchase orders for parts and outside services.
• Use store computer system to post sales and track lost sales.
• Assist with special orders and emergency purchases.
• Maintain parts in correct locations and keep area clean.
• Maintain training and certifications.

Skills

Automotive parts knowledge

Customer service skills

Cash handling

Communication skills

Tools

Computer/POS system

Job description

The Ed Napleton Automotive Group is looking for our next Automotive Parts Counter Sales Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at , the Automotive Parts Counter Sales Associate is a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Potential pay range of $50,000-$55,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Greet customers, determine their needs, and provide excellent customer service and satisfaction
• Establish a method of payment
• Handle all parts telephone inquiries regarding parts purchase
• Parts distribution to service technicians
• Accept warranty parts and cores for return
• Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory
• Process all pertinent documents and associated parts
• Actively identify related parts needed on repair jobs
• Advise customer or Service Consultant of all parts stocking status
• Ensure Parts Department security for all parts and paperwork
• Write purchase orders for parts and sublet work required from outside suppliers and get management approval
• Use the computer system consistently and accurately to post sales and track lost sales
• Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales
• Maintain parts in correct locations and bins
• Keep work and department area clean
• Help with taking out garbage and boxes
• Keep up to date on all training and certification
• Responsible for pulling and stocking parts inventory
• Run bin "spot checks" as directed
• Be responsible for receiving money and cashing out customers
• Establish good communications between associates in parts and other departments
• Report any issues to department manager

Job Requirements:

• A minimum of1 year of experience inautomotive parts
• Ability to Lift 100 pounds
• Automotive knowledge
• Excellent Customer Service Skills
• A valid driver's license
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Automotive Parts, Auto Parts, Auto Parts Counter, Automotive Parts Counter