Auto Parts Counter & Customer Service Pro - Paid Training

Walt Massey Chevrolet; Hattiesburg (MS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental, vision insurance

401(k) plans

Paid holidays

Paid vacation time

Paid training

Job summary

Walt Massey Chevrolet in Mississippi is seeking a Parts Sales Associate to manage the parts sales process from start to finish and to communicate with customers and staff in a friendly, professional manner.

You will read parts catalogs, provide price quotes, verify pricing with estimates, and ensure accurate stock and billing on service orders. A valid driver’s license and prior auto parts sales experience are preferred.

Qualifications

• High School Diploma or equivalent required; previous auto parts sales experience preferred.
• Eager to improve in a dynamic work environment and grow with the team.
• Strong interpersonal and time management skills are essential.
• Ability to read/interpret safety and maintenance documents; basic math skills needed.
• Valid driver’s license with clean driving record is required.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up parts and communicating with customers.
• Answer phone calls, provide price quotes and information to customers.
• Review body shop estimates to ensure correct parts and pricing alignment.
• Provide high level service to internal and external customers.
• Pull and fill orders from stock and maintain weekly bin checks for stock accuracy.
• Notify parts manager of out-of-stock parts or urgent shop materials.
• Locate out-of-stock parts from external sources and place emergency orders if necessary.
• Ensure all internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.

Skills

Customer service

Interpersonal skills

Time management

Reading comprehension

Basic math

Education

High School Diploma or equivalent

Tools

Parts catalog

Job description

Walt Massey Chevrolet in Mississippi is seeking a Parts Sales Associate to manage the parts sales process from start to finish and to communicate with customers and staff in a friendly, professional manner.

You will read parts catalogs, provide price quotes, verify pricing with estimates, and ensure accurate stock and billing on service orders. A valid driver’s license and prior auto parts sales experience are preferred.