Auto Master Technician

Pep Boys; Orlando, Sarasota (FL, FL); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Master Technician, where your expertise will drive customer satisfaction and team success. This dynamic role involves diagnosing and repairing a variety of automotive systems, mentoring fellow technicians, and ensuring a high standard of service. With a focus on collaboration and continuous learning, you'll thrive in a fast-paced environment that values your skills and contributions. If you are passionate about automotive technology and eager to make a difference, this opportunity is perfect for you.

Qualifications

• 5+ years of automotive mechanical diagnosis and repair experience.
• 8 or more ASE certifications preferred.
• Valid driver's license required.

Responsibilities

• Diagnose and repair various automotive systems to specifications.
• Explain technical diagnoses and needed repairs to customers.
• Maintain an organized and neat shop environment.

Skills

Automotive Mechanical Diagnosis

Problem-Solving

Customer Service

Leadership

Mentoring

Education

High School Diploma or GED

Tools

ASE Certifications

Section 609 Certification

State Inspection License

Job description

Position Summary

The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning, and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Duties & Responsibilities

• Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
• Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals, including employees and customers, as required.
• Continuously learn new technical information and techniques through formal training to stay current with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management informed of mechanical repair problems as they occur.
• Maintain an organized and neat shop environment.
• Adhere to all company policies, procedures, safety, and environmental rules.

Knowledge, Skills, and Abilities

This position is a leadership role in the shop. We expect you to help set the pace and tone while helping develop the team around you. Collaboration and a team-first mentality are essential for success. We also look for the following qualifications:

• A High School Diploma or GED.
• 5+ years of strong automotive mechanical diagnosis, problem-solving, and repair experience.
• 8 or more ASE certifications (A1 through A8) are preferred.
• Section 609 Certification is required.
• State Inspection license, if applicable.
• High motivation, energy, and a customer-focused attitude.
• Valid driver's license.
• Successful completion of a pre-employment background check.
• Availability to work days, nights, holidays, and weekends as needed.

Physical Demands/Work Environment

The physical demands described are representative of those needed to perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

The characteristics described here are typical of those encountered while performing this job.

Physical Demands

• Extensive standing, walking, pushing, and reaching.
• Full range of motion for reaching, bending, and stooping.
• Repetitive movement of hands, arms, legs.
• May drive a vehicle as needed.
• Lifting of heavy equipment (>50 pounds).
• May work outside and be exposed to weather.
• Exposure to weather, chemicals, odors, dirt, and dust.
• Specific vision abilities include close vision, color vision, peripheral vision, depth perception, and ability to focus.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.