Auto Liability Claims Specialist II – Impact & Growth

AAMGA AssuranceAmerica Managing General Agency, LLC; Florida; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-paid life insurance and short/

401(k) with company match on the first

Paid time off, volunteer time off, and

Employee Assistance Program

Job summary

AssuranceAmerica in Miami is seeking a Liability Adjuster II to own a portfolio of auto liability claims from first notice of loss through resolution, delivering an exceptional customer experience.

You will investigate accidents, interview involved parties, evaluate coverage and damages, and negotiate fair settlements while maintaining documentation and reserves. The role emphasizes learning, collaboration, and a commitment to growth within a supportive team.

Qualifications

• Have at least one year of automobile claims handling experience.
• Communicate confidently with customers and business partners.
• Make thoughtful decisions based on facts and policy language.
• Stay organized while managing multiple priorities.
• Take ownership of your work and follow through.
• Thrive in a collaborative, fast-paced environment.
• Are committed to continuous learning and professional growth.

Responsibilities

• Investigate automobile accidents by gathering facts and reviewing evidence.
• Interview insureds, claimants, witnesses, and other involved parties.
• Evaluate coverage, liability, damages, and potential injury exposure.
• Make sound claim decisions based on policy language and the facts of each loss.
• Negotiate fair and timely claim settlements.
• Manage claim reserves and maintain accurate claim documentation.
• Identify complex claim issues and collaborate with internal partners when needed.
• Deliver clear, timely communication that builds trust with customers.
• Balance quality, productivity, and customer service while managing an active caseload.
• Continue developing your claims expertise through coaching, training, and ongoing professional development.

Skills

Claims handling

Customer communication

Decision making

Organizational skills

Collaboration

Spanish-English bilingual

Education

Bachelor's degree or equivalent experience

Job description

AssuranceAmerica in Miami is seeking a Liability Adjuster II to own a portfolio of auto liability claims from first notice of loss through resolution, delivering an exceptional customer experience.

You will investigate accidents, interview involved parties, evaluate coverage and damages, and negotiate fair settlements while maintaining documentation and reserves. The role emphasizes learning, collaboration, and a commitment to growth within a supportive team.