Auto Glass Installation Technician Trainee

Safelite Group; Saint Paul (MN); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

401(k) with company match

Medical plans

Paid time off

Holidays & volunteer days

Tuition reimbursement

Paid training

Job summary

Safelite Group is seeking an Auto Glass Technician to perform glass repair, replacement, and recalibration services both in-shop and in our Mobile Glass Shop. You will use Safelite’s tools and technology, ensuring safety, quality, and outstanding customer service.

Responsibilities include diagnosing and testing safety systems, operating company vehicles, and maintaining professional standards while engaging customers and promoting services.

Qualifications

• High School Diploma or GED or equivalent.
• Safelite SafeTech certification Required.
• Valid state-issued driver’s license may be required to operate company vehicle.

Responsibilities

• Perform glass repair and replacement at a Safelite Shop or Mobile Glass Shop.
• Recalibrate automotive safety systems and perform diagnostic testing.
• Proficiently operate Safelite tools and technologies and manage job documentation.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with customers in person, text, and phone; promote Safelite services.
• Conform to all policies and standards.

Skills

Customer service

Safety awareness

Repair & replacement

Calibrations

Education

High School Diploma / GED

Safelite SafeTech Certification

Tools

Safelite tools & tech

Job description

A Brief Overview

At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands-on professional that leverages their Safelite training, industry-leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings.

What you will do

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.
• Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals (as required by the “Safelite Way of Fitting", work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Performs other duties as assigned
• Complies with all policies and standards

What you’ll get:

• Competitive weekly pay starting at $22.25/hour, increasing to $26.50/hour after training and certification.
• Earn $5/set of wiper blades when added for customer safety.
• Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction.
• A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth, and life offerings at www.safelitebenefits.com.

Education Qualifications

• High School Diploma GED/Equivalent Preferred
• Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required
• Safelite SafeTech™ certification Required

Experience Qualifications

• Must be 18 years of age or older. Required

Required Skills and Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
• Ability to stand for extended periods, work in tight spaces, bend and twist body
• Ability to use a variety of hand tools and power tools safely and effectively