Auto Glass Installation Technician Trainee

Belron; Apple Valley (MN); Vor Ort; USD 30.000 - 37.000; Vollzeit

Benefits dieser Stelle

Competitive pay

401(k) with company match

Health benefits

Paid time off

Tuition reimbursement

Training and tools provided

Zusammenfassung

Safelite AutoGlass is seeking an Auto Glass Technician to perform repairs, replacements and recalibrations both in shop and in mobile settings. You will use Safelite tools, ensure safety and deliver exceptional customer service while maintaining professionalism.

Responsibilities include driving duties, operating diagnostic tools, and adhering to Safelite's safety standards as part of a customer-focused team.

Qualifikationen

• High School Diploma or GED required.
• Valid driver’s license required to operate company vehicle.
• Safelite SafeTech certification required.

Aufgaben

• Provide all glass repair and replacement services at a Safelite Shop or Mobile Glass Shop.
• Recalibrate automotive safety systems and perform diagnostics.
• Operate Safelite tools and technologies with safety and quality.

Kenntnisse

Customer service focus

Repair and replacement

Calibrations

Safety protocols

Tool proficiency

Equipment operation

Diagnostic testing

Communication

Team collaboration

Ausbildung

High School Diploma or GED

Valid driver’s license

Safelite SafeTech certification

Tools

True Seal

Ezi-Wire

Glass Table System

MRM technology

Jobbeschreibung

A Brief Overview

At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands‑on professional that leverages their Safelite training, industry-leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings.

What you will do

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.
• Recalibrating automotive safety systems, including trouble‑shooting and completing diagnostic testing.
• Proficiently operate Safelite's tools and technologies, including: True Seal®, Ezi‑Wire™, Glass Table System (GTS), chemicals (as required by the "Safelite Way of Fitting", work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in‑person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Performs other duties as assigned
• Complies with all policies and standards

What you'll get:

• Competitive weekly pay starting at $22.25/hour, increasing to $26.50/hour after training and certification.
• Earn $5/set of wiper blades when added for customer safety.
• Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction.
• A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth, and life offerings at www.safelitebenefits.com.

Education Qualifications

• High School Diploma GED/Equivalent Preferred
• Valid state‑issued driver's license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required
• Safelite SafeTech™ certification Required

Experience Qualifications

• Must be 18 years of age or older. Required

Skills and Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
• Ability to stand for extended periods, work in tight spaces, bend and twist body
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in‑cab vehicle safety camera / video surveillance technology
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations
• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
• Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the "Safelite Way of Fitting"
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs
• Proficiency in using computerized diagnostic tools to complete recalibrations and trouble‑shoot issues
• Problem‑solving and ability to trouble‑shoot issues, independently and collaboratively
• Ability to read, write and interpret the English language and technical directions
• Ability to communicate orally (via phone) and written (via computer or other electronic means)
• Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)

This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.