Auto Field Adjuster -San Fernando, CA

allstate; San Fernando (CA); On-site; USD 38,572 - 63,369; Full time

Job summary

National General is seeking an Auto Field Adjuster to join our team in the San Fernando Valley. This field-based role will assess vehicle damage, prepare estimates, and guide customers through the claims process.

The position emphasizes independent field work and delivering fair, timely claim outcomes. Responsibilities include interpreting regulatory compliance, negotiating settlements, and mentoring peers in mastering estimation techniques.

Qualifications

• Strong auto estimating experience across 1st and 3rd party damage claims.
• Field-based role in the San Fernando Valley.
• Ability to mentor peers and train others in process and estimation techniques.

Responsibilities

• Interprets regulatory compliance and fair claims practices.
• Negotiates settlements and documents all activities in complex files.
• Applies policy interpretations and assists leadership in training.
• Exhibits mastery estimating fundamentals to create damage estimates for all severities.
• Builds relationships with internal and external customers.

Skills

Business Acumen

Business Administration

Business Management

Process Consulting

Relationship Management

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition. This role is utilized as a peer mentor having mastered our processes and obtained technical expertise.

We are seeking an Auto Field Adjuster to join our team. In this field-based role, you will assess vehicle damage, prepare estimates, and guide customers through the claims process across the San Fernando Valley.

If you have strong auto estimating experience, enjoy working independently in the field, and take pride in delivering fair and timely claim outcomes, this is a great opportunity to grow your career with National General, an Allstate company.

Key Responsibilities

• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
• Builds mastered relationships with both internal and external customers

#LI-MV1

Skills

Business Acumen, Business Administration, Business Management, Process Consulting, Relationship Management

Compensation

Base compensation offered for this role:

• Consultant II: $28.03 - $39.42 hourly
• Senior Consultant I: $35.82 - $45.58 hourly

Compensation is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.), if applicable for the role.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insura