Auto Field Adjuster - Pasadena, CA

National General Management Corp; United States; Teletrabalho; USD 39 000 - 63 000; Tempo integral

Resumo da oferta

National General is seeking a field Auto Adjuster to assess vehicle damage, prepare estimates, and guide customers through the claims process in the Pasadena/Glendale/East Los Angeles area. Ideal candidates have strong auto estimating experience and enjoy independent field work, delivering fair and timely claim outcomes.

This role offers base compensation with incentives/bonuses, and operates within the Allstate family. Candidates must meet licensing requirements and comply with company policies.

Qualificações

• Strong auto estimating experience is required.
• Ability to work independently in the field.
• Experience interpreting regulations and fair claims practices.

Responsabilidades

• Interprets regulatory compliance and fair claims practices.
• Negotiates settlements and documents activities in complex files.
• Applies mastered content to interpret policies and trains others.
• Exhibits mastery estimating fundamentals to create damage estimates.
• Builds strong relationships with internal and external customers.

Conhecimentos

Auto Estimating

CCC ONE

Customer Satisfaction

Customer Service

Negotiation

Descrição da oferta de emprego

Job Description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition. This role is utilized as a peer mentor having mastered our processes and obtained technical expertise. We are seeking an Auto Field Adjuster in Pasadena, CA / Glendale, CA / or East Los Angeles, CA Territory to join our team. In this field-based role, you will assess vehicle damage, prepare estimates, and guide customers through the claims process. If you have strong auto estimating experience, enjoy working independently in the field, and take pride in delivering fair and timely claim outcomes, this is a great opportunity to grow your career with National General, an Allstate company.

Key Responsibilities

• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
• Builds mastered relationships with both internal and external customers

Supervisory Responsibilities

• This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply #LI-MV1.

Skills

Auto Estimating, CCC ONE, Customer Satisfaction, Customer Service, Negotiation.

Compensation

Base compensation offered for this role: Consultant II: $28.03 - $39.42 hourly Senior Consultant I: $35.82 - $45.58 hourly Compensation is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.), if applicable for the role.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you.