Auto Field Adjuster: Material Damage Specialist

Allstate Corporation; Bismarck (ND); On-site; USD 36,000 - 69,000; Full time

Job summary

National General, an Allstate Company, is seeking an Auto Field Adjuster/Material Damage Specialist to evaluate first- and third-party auto damage claims. You will inspect damages, prepare repair estimates, negotiate settlements, and ensure compliance with fair claims practices while serving customers across North Dakota, South Dakota, or Minnesota.

Travel to local claim sites is required. Experience in estimating platforms and field estimating is preferred.

Qualifications

• Auto physical damage claims handling.
• Writing and reviewing vehicle repair estimates.
• 1st and 3rd party material damage claims.
• Negotiating claim settlements and managing complex files.
• Knowledge of estimating platforms (CCC, Mitchell, Audatex).
• Strong customer service, communication, and problem-solving skills.
• Prior field estimating or material damage appraisal experience preferred.

Responsibilities

• Interprets regulatory compliance and fair claims practices.
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files.
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training.
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities.
• Builds mastered relationships with both internal and external customers.

Skills

Audit Management

Auto Insurance Claims

Business Acumen

Business Administration

Business Management

Customer Centricity

Digital Literacy

Inclusive Leadership

Learning Agility

Material Damage Claims

Oral Communications

Presentations

Process Consulting

Relationship Management

Results-Oriented

Team Mentorship

Training

Tools

CCC Estimating

Mitchell Estimating

Audatex Estimating

Job description

National General, an Allstate Company, is seeking an Auto Field Adjuster/Material Damage Specialist to evaluate first- and third-party auto damage claims. You will inspect damages, prepare repair estimates, negotiate settlements, and ensure compliance with fair claims practices while serving customers across North Dakota, South Dakota, or Minnesota.

Travel to local claim sites is required. Experience in estimating platforms and field estimating is preferred.