Auto Field Adjuster & Estimator (In-Field)

National General; Little Rock (AR); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Laptop provided

Monthly connectivity reimbursement

Work-from-home flexibility

Job summary

National General is seeking an Auto Field Adjuster to assess vehicle damage, prepare estimates, and guide customers through the claims process in the Little Rock, AR region. This field-based role requires local travel to support in-person claim inspections and independent work in the field.

You will apply knowledge of regulatory requirements, fair claims practices, and policy coverage to deliver fair, timely outcomes, with compensation details outlined by the company.

Qualifications

• Auto estimating experience required.
• Strong customer service and communication skills.
• Knowledge of material damage claims workflows.

Responsibilities

• Applies thorough understanding of regulatory compliance and fair claims practices.
• Builds established relationships with both internal and external customers.
• Exhibits proficient estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses.
• Processes a deep understanding of the content of all policy types written by the company.
• Negotiates settlements, makes settlement payments and documents all activities in the file within escalated authority limits.

Skills

Auto Estimating

Customer Service

Material Damage Claims

Job description

National General is seeking an Auto Field Adjuster to assess vehicle damage, prepare estimates, and guide customers through the claims process in the Little Rock, AR region. This field-based role requires local travel to support in-person claim inspections and independent work in the field.

You will apply knowledge of regulatory requirements, fair claims practices, and policy coverage to deliver fair, timely outcomes, with compensation details outlined by the company.