Auto Dealership Parts Advisor

Stanley Automotive; Texas; Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Participation

Life Insurance

Long-Term Disability

Family Spirit

Growth opportunities

Zusammenfassung

Stanley Automotive in Texas is seeking an Experienced Parts Advisor to serve customers across retail, wholesale, and service department orders. You will help maximize profitability and customer satisfaction by processing parts requests accurately and efficiently.

You will handle telephone orders, assist technicians, quote prices, code parts to work orders, manage inventory, and ensure timely delivery while keeping the showroom and lot organized.

Qualifikationen

• 3+ years of Auto Dealership Parts Department or Parts Retailer Experience.
• Must pass drug test, background check, and motor vehicle record check and have a valid US driver's license.
• Computer and Microsoft Office Proficient.
• Detail- and Process Oriented.

Aufgaben

• Handle Professional telephone parts orders for pick-up and delivery.
• Service all customers in a courteous, helpful and professional manner.
• Work with service department to expedite price quotes and sales.
• Code all parts to the correct work orders for accurate inventory control.
• Ensure timely delivery of parts and notify customers of delays.

Kenntnisse

Customer service

Detail oriented

Teamwork

Punctual

Ausbildung

Chrysler Certifications (a plus)

Tools

Microsoft Office

Jobbeschreibung

Seeking Experienced Parts Advisor!

Why Join Us

• Are you looking for more than a JOB?
• Do you desire an opportunity to CREATE a great life for yourself?
• We are a Community of Opportunity - Come Grow with Us.

Parts Advisor Job Summary

Responsible for servicing customer, wholesale, and service department parts orders in order to achieve maximum profitability and customer satisfaction. Consistently contributes to the achievement of department goals and objectives

Retail Counter

• Professional handling of all telephone parts orders for pick-up and delivery.
• Services all customers in a courteous, helpful and professional manner.

Technicians Counter

• Works with service department to expedite handling of price quotes and sales
• Issues and charges all parts against appropriate work orders/requisitions for accurate inventory control.
• Verifies and codes all repair orders for accuracy and legibility
• Ensures Special Parts Orders are appropriately completed with all required information

Wholesale Counter

• Ensures all price quotes are handled accurately
• Ensures all parts ordered personally are accurately specified
• Obtains customer purchase order numbers on all wholesale telephone orders when applicable
• Notes on customer invoice make, model, and year of vehicle when applicable
• Ensures all customer information is entered on special order forms when required
• Ensures all customers receive prompt delivery of their parts orders
• Ensures all customers are notified as promptly as possible of any delays, i.e. comebacks, special pick-ups and back orders, etc.

General

• Ensures work area is maintained in a clean, neat and presentable fashion
• Ensures Parts Department Area is kept clean and free from debris
• Ensures all equipment is maintained in a clean, neat and orderly fashion
• Follows company policies and procedures in conjunction with inventory systems
• Controls daily parts ordered
• Ensures security and lock up at days end as required
• Ensures all computer equipment is functional for daily activity, reports any issues in a timely fashion
• Ensures all Municipal, State, and Federal legislation as it pertains to dealership and job function are adhered to
• Ensures all health and safety policies and procedures in accordance with O.S.H.A and company are adhered to

Personal Accountability

• Maintains a professional appearance
• Reliable
• Punctual
• Teamwork

Parts Advisor Requirements

• 3 plus years of Auto Dealership Parts Department or Parts Retailer Experience
• Chrysler Certifications a plus!
• Computer and Microsoft Office Proficient
• Detail and Process Oriented
• Must pass drug test, background check, and motor vehicle record check and have a valid US driver's license

Parts Advisor Will Enjoy The Following Benefits

• Medical, Dental, and Vision Insurance
• Earn up to 19 days of Paid Time Off,
• 401k Participation,
• Company paid Life Insurance and Long-Term Disability
• Family / Community Spirit
• Opportunity to Grow!

CERTIFICATION:

Maintains required levels of manufacturer training and certifications.

PHYSICAL DEMANDS

Standing for long periods of time.
Typically may bend, stoop, lift or carry objects weighting up to 50 pounds