Auto Dealership BDCs (business development centre)

GLOBAL PACIFIC SUPPORT; United States; Remote; USD 35,000 - 60,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their Business Development Centre team as Auto Dealership BDCs. In this dynamic role, you will be pivotal in generating and managing sales leads while providing exceptional customer service. Your ability to engage with customers and understand their automotive needs will directly contribute to maximizing customer satisfaction. This remote position offers flexibility in scheduling, allowing you to work in a fast-paced environment while achieving sales targets and goals. If you are self-motivated, possess excellent communication skills, and have a passion for customer service, this is the perfect opportunity for you.

Benefits

Competitive Salary

Remote Position

Schedule Flexibility

Qualifications

• Experience in a customer service or sales role, preferably in automotive.
• Excellent communication skills and ability to build rapport with customers.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Schedule appointments and manage customer leads for satisfaction.
• Collaborate with sales team to identify sales opportunities.

Skills

Customer Service

Sales Skills

Communication Skills

CRM Software Proficiency

Multitasking

Organizational Skills

Education

Experience in Customer Service or Sales

Tools

CRM Software

Job description

ALLSTAR MOTORS AUTO DEALERSHIP is a leading auto dealership and we are currently looking for motivated and enthusiastic individuals to join our Business Development Centre (BDC) team as Auto Dealership BDCs. As an Auto Dealership BDC, you will play a critical role in generating and managing sales leads, providing exceptional customer service, and maximizing customer satisfaction.

Responsibilities

1. Respond to inbound customer inquiries via phone, email, and chat.
2. Engage with customers to understand their automotive needs and provide relevant information about our products and services.
3. Schedule appointments for customers to visit our dealership and meet with sales representatives.
4. Manage and follow up on customer leads to ensure a high level of customer satisfaction.
5. Maintain accurate and up-to-date records of customer interactions and sales activities.
6. Collaborate with sales team members to identify and capitalize on sales opportunities.
7. Stay knowledgeable about our inventory, promotions, and dealership offerings.
8. Contribute to achieving sales targets and goals.

Qualifications

1. Previous experience in a customer service or sales role, preferably in an automotive dealership or BDC.
2. Excellent communication skills, both verbal and written.
3. Strong customer service skills and the ability to build rapport with customers.
4. Proficient in using CRM software and other computer systems.
5. Ability to multitask and prioritize in a fast-paced environment.
6. Attention to detail and excellent organizational skills.
7. Self-motivated with a positive attitude.
8. Availability to work flexible hours, including evenings and weekends.

Competetive Salary, Remote Position, Schedule Flexibility