Auto Dealer CX Specialist - Training Included

CincyAutos, Inc.; Mason (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Retirement Plan

Employee Discounts

Job summary

Kenwood Dealer Group is hiring Customer Experience Representatives to be the friendly first point of contact for customers across 16 dealership locations. You will answer and direct calls, delivering exceptional service with professionalism and positivity.

No experience? No problem—we'll train you for success and help you grow your customer service and communication skills in a supportive, team-oriented environment. Equal opportunity employer.

Qualifications

• Clear communication and active listening are essential.
• Ability to handle multiple calls and tasks efficiently in a fast-paced environment.
• A positive, can-do attitude and a team-first mindset.
• Basic computer proficiency and comfort with standard software.
• Minimum age 18 and ability to pass a background check.

Responsibilities

• Be the friendly first point of contact for customers
• Answer and direct calls for 16 dealership locations
• Deliver exceptional customer service with professionalism and positivity
• Help create a great experience for every caller

Skills

Communication skills

People skills

Positive attitude

Teamwork

Computer literacy

Multitasking

Job description

Kenwood Dealer Group is hiring Customer Experience Representatives to be the friendly first point of contact for customers across 16 dealership locations. You will answer and direct calls, delivering exceptional service with professionalism and positivity.

No experience? No problem—we'll train you for success and help you grow your customer service and communication skills in a supportive, team-oriented environment. Equal opportunity employer.