Auto Cosmetic Reconditioning Specialist

CarMax Business Services; Wilmington (NC); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holidays

Job summary

CarMax is seeking a Cosmetic Reconditioning Associate II to perform cosmetic inspections, final quality checks, and advanced reconditioning tasks such as paint touch‑up, wet sanding, and buffing. You will help ensure each vehicle meets CarMax’s high standards for quality and appearance, delivering confident experiences to customers.

You will work in a fast‑paced environment, performing multiple tasks, following EH&S guidelines, and collaborating with a team to move vehicles on and off the lot.

Qualifications

• Completion of CarMax training programs, including online and hands‑on modules.
• Ability to read, interpret, and record data accurately for inventory and quality control.
• Skilled in performing multiple tasks in a fast‑paced environment while maintaining attention to detail.
• Capable of lifting up to 50 lbs and performing manual tasks for extended periods.
• Strong communication skills for interacting with customers and team members.
• Willingness to work in indoor and outdoor conditions, including inclement weather.

Responsibilities

• Execute standardized cosmetic reconditioning processes at an established pace to maintain efficiency and quality.
• Perform advanced cosmetic repairs including paint touch‑up, wet sanding, and buffing to restore vehicles to CarMax standards.
• Complete cosmetic and final quality inspections to ensure vehicles meet customer‑ready standards.
• Identify defects and determine the best repair methods for optimal results.
• Support auction preparation and assist with vehicle movement on and off the lot.
• Deliver exceptional customer service, collaborate with team members to achieve goals, support auction preparation, and assist with vehicle movement on and off the lot.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Training completion

Data recording

Multitasking

Lifting ability

Communication

Field work

Job description

CarMax is seeking a Cosmetic Reconditioning Associate II to perform cosmetic inspections, final quality checks, and advanced reconditioning tasks such as paint touch‑up, wet sanding, and buffing. You will help ensure each vehicle meets CarMax’s high standards for quality and appearance, delivering confident experiences to customers.

You will work in a fast‑paced environment, performing multiple tasks, following EH&S guidelines, and collaborating with a team to move vehicles on and off the lot.