Auto Claims Adjuster - Contract (WFAD)

Crawford & Company (Canada) Inc.; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Auto Claims Adjuster, where you'll leverage your expertise to investigate and settle auto claims. This role offers the opportunity to work remotely while being part of a dynamic team dedicated to restoring lives and communities. With a focus on customer service and quality, you'll engage with clients and insureds to ensure their needs are met during challenging times. Embrace the chance to grow in a supportive environment that values diversity and fosters innovation. If you have the drive and empathy to make a real difference, this position is perfect for you.

Qualifications

• 2+ years of experience in an insurance claims environment.
• Knowledge of commercial lines is an asset.
• Must obtain Ontario Adjusters Licence.

Responsibilities

• Investigate, evaluate, negotiate, and settle auto claims.
• Provide excellent customer service and accurate reporting.
• Work effectively with insureds, adjusters, and clients.

Skills

Insurance Claims Experience

Communication Skills

Customer Service

Negotiation Skills

Advanced Computer Skills

Education

Post-secondary education in insurance-related field

Tools

Office 365

Job description

Why Crawford?

People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change. When you join Crawford & Company, you become part of a global network of professionals working together in over 70 countries with the common purpose to help people through what might be one of the most difficult times in their lives.

At Crawford, you are empowered to grow, emboldened to act and inspired to innovate. Do you have the courage, drive and empathy to make a real difference? Then we want to hear from you. Learn more at www.crawco.ca.

Position Summary

We are currently recruiting for an Auto Claims Adjuster to join our Workforce Advantage team in Ontario, Canada.

The successful candidate will investigate, evaluate, negotiate and settle auto claims by telephone and correspondence. The candidate should be able to work effectively with insureds, adjusters, clients, and others. The role involves providing excellent customer service and ensuring accurate recording, reporting, and presentation of files.

As part of the Workforce Advantage team, you would be on our roster to be contacted and placed on a contract with our clients based on availability and fit.

You would be an employee of Crawford & Co., working remotely at other insurance company offices/sites.

The position is typically a contract lasting 3-12 months, with the possibility of extension or a permanent offer with the client.

Requirements

• At least 2 years of technical experience in an insurance claims environment; knowledge of commercial lines is an asset
• Post-secondary education in an insurance-related field, working towards full license and CIP designation
• Must be able to obtain an Ontario Adjusters Licence
• Ability to conduct telephone investigations, evaluate, negotiate, and settle first and third-party commercial lines claims
• Advanced computer skills, including Office 365
• Excellent communication skills
• Team player with a strong commitment to quality and customer service

Additional Information

We thank all applicants for their interest in Crawford & Company. Only those selected for an interview will be contacted. Crawford is an Employment Equity employer and values diversity.

We welcome applications from visible minority group members, women, Indigenous peoples, persons with disabilities, members of sexual minority groups, and others who contribute to diversity. We promote fair labor practices and are committed to removing discriminatory policies in all employment processes.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Crawford’s policies, accommodation requests will be considered throughout the hiring process.

If you require accommodation, please email [e-mail] in advance with your needs and supporting documentation.