Auto Body Technician - Flat Rate

Crash Champions; Dallas (TX); On-site; USD 65,000 - 154,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in Dallas. This role focuses on customer engagement and ensuring a seamless vehicle repair experience. As a key member of the team, you will educate customers about repair processes, manage estimates, and uphold quality standards throughout the repair journey. The company values a People First approach and offers a supportive environment for growth and development. If you thrive in a fast-paced setting and are passionate about delivering exceptional service, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Qualifications

• Strong customer service and organizational skills are essential.
• Ability to adapt to fast-paced environments and manage multiple tasks.

Responsibilities

• Educate customers on vehicle repairs and insurance procedures.
• Manage repair processes and ensure quality standards.
• Keep customers informed about the status of their vehicle.

Skills

Customer Service Skills

Organization and Multi-tasking Skills

Time Management

Knowledge of Insurance Procedures

Knowledge of Estimating Systems (CCC One, Mitchell & Audatex)

Job description

Champions Do More

As one of the fastest-growing and most exciting brandsin the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S.The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Championswas foundedin 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winnerMatt Ebert. Formore than25 years, our vision hasbeen anchoredby the belief that delivering superior collision repair service is about People First.Welcome to Crash Champions. We Champion People.

Responsibilities

• Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
• Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
• Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Qualifications

• Customer Service Skills
• Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
• Knowledge of dealing with Insurance partners preferred
• Ability to deal with fast paced environments
• Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Crash From Crash”)
• 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

Posted Min Pay Rate

USD $65,000.00/Yr.

Posted Max Pay Rate

USD $153,915.00/Yr.