Auto Body Advisor | Insurance Claims & Customer Experience

DCD Automotive Holdings, INC; Lowell (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental and Vision Coverage

Company paid Life Insurance

401(K) with Company Contribution

Paid Holidays, Vacation and Sick Time

Job summary

DCD Automotive Holdings, INC is looking for an experienced Body Shop Advisor to join their team at Nucar Chevrolet of Lowell. The ideal candidate will have a MA Damage Appraiser License and possess 3 to 5 years of relevant experience.

Responsibilities include creating service estimates, negotiating payments with insurance companies, and ensuring a top-notch customer experience. Alongside competitive pay, the company offers a range of benefits including medical coverage, 401(K) contributions, and paid time off.

Qualifications

• 3 to 5 years of experience in a similar role.
• Ability to create accurate service estimates.
• Experience in negotiating with insurance companies.

Responsibilities

• Create estimates for customers inquiring about service.
• Negotiate payments with insurance companies.
• Submit bills for services rendered.
• Provide an exceptional customer experience.

Skills

Customer service

Negotiation

Estimation skills

Education

MA Damage Appraiser License

Job description

DCD Automotive Holdings, INC is looking for an experienced Body Shop Advisor to join their team at Nucar Chevrolet of Lowell. The ideal candidate will have a MA Damage Appraiser License and possess 3 to 5 years of relevant experience.

Responsibilities include creating service estimates, negotiating payments with insurance companies, and ensuring a top-notch customer experience. Alongside competitive pay, the company offers a range of benefits including medical coverage, 401(K) contributions, and paid time off.