Must be out of CST, MST or PST - no CA hires
Job Summary
We are seeking an experienced and detail-oriented Bodily Injury Claims Adjuster to join our remote claims team. In this role, you will be responsible for investigating, evaluating, negotiating, and resolving complex bodily injury claims in a timely and equitable manner.
Key Responsibilities
- Review and analyze auto liability claims involving bodily injury.
- Determine coverage, liability, and damages through investigation and documentation.
- Interview claimants, witnesses, and medical professionals to gather information.
- Evaluate medical records, bills, and reports to determine injury severity and impact.
- Negotiate settlements directly with claimants, attorneys, or their representatives.
- Maintain accurate and detailed claim files in compliance with state regulations and internal procedures.
- Provide excellent customer service and maintain positive relationships with clients, claimants, and internal departments.
- Stay up to date on jurisdictional regulations, trends, and best practices.
Qualifications
- Minimum 3+ years of experience handling bodily injury auto claims.
- Strong knowledge of insurance principles, claims regulations, and legal liability.
- Excellent negotiation and communication skills.
- Proficiency in claims management systems (e.g., Guidewire, ClaimCenter) is preferred.
- Ability to work independently in a remote environment.
- Must have appropriate state adjusting licenses or be able to obtain them.
- High school diploma required; Bachelor's degree preferred.
What We Offer
- Fully remote work environment
- Competitive salary with performance incentives
- Health, dental, and vision insurance
- 401(k) with company match, continuing education and professional development opportunities