Auto Adjuster - National General

Allstate Insurance Company; Newark (NJ); Hybrid; USD 43,000 - 118,000; Full time

Benefits offered by this job

Work-from-home connectivity stipend

Company-provided equipment (laptop,Mon

Equal Opportunity Employer

Job summary

Allstate Insurance Company is seeking an Auto Claims Inside Auto Trainee Analyst II to investigate and confirm facts of loss for auto accidents, determine coverage and liability, and negotiate claims within authority. The role supports claims in the Northeastern states, focusing on accuracy, customer service, and policy interpretation.

The position emphasizes basic claims investigation, collaboration with teams, and adherence to company procedures while advancing in a fast-paced insurance

Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Skills

Analytical Thinking

Auto Insurance Claims

Automobile Accidents

Automobile Liability

Policy Interpretation

Customer Service

Time Management

Multitasking

Job description

Job Description

The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.

We are seeking an Auto Claims Adjuster with experience handling auto claims from investigation through resolution. This role will be responsible for evaluating claim details, determining liability, interpreting policy language, and conducting thorough coverage analysis to support claims in the Northeastern states. The ideal candidate will be located in the eastern or central time zone states.

Key Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Supervisory Responsibilities

This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

• Analytical Thinking
• Auto Insurance Claims
• Automobile Accidents
• Automobile Liability
• Automotive Repair
• Coverage Analysis
• Customer Service
• Insurance Policies
• Multitasking
• Policy Interpretation
• Task Management
• Time Management

Compensation

Base compensation offered for this role is:

• Auto Trainee Adjuster: $20.77/hr. -$29.57/hr.
• Auto Adjuster Analyst III: $50,000 -$74,350
• Auto Adjuster Cons I: $50,000 - $86,400
• Auto Adjuster Cons II: $56,000 - $93,250
• Auto Adjuster Sr Cons I: $68,500 -$117,700

Annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

• National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories.
• All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.
• Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
• In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].
• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.