Auto Adjuster

Allstate Insurance Company; New Jersey; On-site; USD 50,000 - 74,000; Full time

Benefits offered by this job

Tech setup: laptop, monitors, headset

Home connectivity reimbursement

Job summary

National General is seeking an Auto Claims Trainee Analyst II to investigate and confirm facts of loss for automobile accidents, determining coverage, liability and damages while negotiating claims within authority.

The role requires handling auto claims from investigation through resolution and evaluating claim details to support claims decisions. Ideal candidates reside in eastern/central time zones and are familiar with policy language.

Qualifications

• Investigate auto claims from investigation through resolution.
• Evaluate claim details and determine liability with policy language interpretation.
• Perform coverage analyses to support claims decisions.

Responsibilities

• Handles basic investigation regarding auto claims, including coverage, liability and damages.
• Identifies customer needs and applies appropriate customer service skills.
• Applies basic understanding of systems and technology used within the company.
• Partners to determine subrogation or fraud potential and how to handle.
• Exhibits basic understanding of company insurance policies and industry relationships.
• Begins recognizing potential vehicle body parts and other property damage.

Skills

Analytical Thinking

Auto Insurance Claims

Automobile Accidents

Automobile Liability

Automotive Repair

Coverage Analysis

Customer Service

Insurance Policies

Multitasking

Policy Interpretation

Task Management

Time Management

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.

We are seeking an Auto Claims Adjuster with experience handling auto claims from investigation through resolution. This role will be responsible for evaluating claim details, determining liability, interpreting policy language, and conducting thorough coverage analysis to support claims in the Northeastern states. The ideal candidate will be located in the eastern or central time zone states.

Key Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Supervisory Responsibilities

• This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

• Analytical Thinking
• Auto Insurance Claims
• Automobile Accidents
• Automobile Liability
• Automotive Repair
• Coverage Analysis
• Customer Service
• Insurance Policies
• Multitasking
• Policy Interpretation
• Task Management
• Time Management

Compensation

Base compensation offered for this role is:

• Auto Trainee Adjuster: $20.77/hr. -$29.57/hr.
• Auto Adjuster Analyst III: $50,000 -$74,350
• Auto Adjuster Cons I: $50,000 - $86,400
• Auto Adjuster Cons II: $56,000 - $93,250
• Auto Adjuster Sr Cons I: $68,500 -$117,700

Annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

• Direct General Auto & Life
• Personal Express Insurance
• Century-National Insurance
• ABC Insurance Agencies
• NatGen Preferred
• NatGen Premier
• Seattle Specialty
• National General Lender Services
• ARS
• RAC Insurance Partners
• Mountain Valley Indemnity
• New Jersey Skylands
• Adirondack Insurance Exchange
• VelaPoint
• Quotit
• HealthCompare
• AHCP
• NHIC
• Healthcare Solutions Team
• North Star Marketing
• Euro Accident

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.