Auto Adjuster I, II or Sr.

Allstate; United States; On-site; USD 50,000 - 125,000; Full time

Job summary

National General, part of The Allstate Corporation, seeks an Auto Adjuster to investigate and confirm loss facts for auto accidents, determine coverage and liability, and negotiate claims within authority.

The role focuses on coverage and liability rather than vehicle appraisals, coordinating inspections and supporting the appraisal process across Northeastern states; candidates in the Eastern time zone are preferred.

Qualifications

• Evidence-based investigation of auto claims and liability.
• Understanding of insurance policies and organizational relationships.
• Ability to coordinate inspections and appraisals as needed.

Responsibilities

• Investigate coverage, liability, damages for auto claims.
• Coordinate inspections and support appraisal process.
• Identify fraud or subrogation potential and take appropriate action.
• Apply knowledge of insurance policies and company relationships in investigations.

Skills

Analytical Thinking

Auto Insurance Claims

Claims Resolution

Negotiation

Customer Service

Liability Investigations

Licensing

Subrogation

Appraisal Process

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

We are seeking an Auto Adjuster to join our team supporting claims across the Northeastern states. In this role, you will be responsible for handling coverage and liability investigations on auto claims, including diminished value claims. This position focuses on determining coverage and liability rather than writing vehicle appraisals. The adjuster will coordinate inspections and work closely with the appraisal process as needed. We are open to candidates located in the Eastern time zone states.

Key Responsibilities

• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
• Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Supervisory Responsibilities

This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

• Analytical Thinking
• Appraisal Process
• Auto Insurance Claims
• Automobile Accidents
• Case Management
• Claims Administration
• Claims Resolution
• Claims Review
• Customer Service
• Insurance Claims Investigations
• Insurance Coverage
• Insurance Coverage Analysis
• Insurance Policies
• Liability Investigations
• Licensing
• Negotiation

Compensation

Base compensation offered for this role is:

• Adjuster Cons I: $50,000 - $86,400
• Adjuster Cons II: $56,000 - $93,250
• Adjuster Sr Cons I: $68,500 -$117,700
• Adjuster Sr Cons II: $70,100- $124,500

Annually and is based on experience and qualifications.

Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the "EEO Know Your Rights" poster click " here ". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click " here ". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health