Non-Represented Bodily Injury Claims Adjuster

Allstate; United States; Hybrid; USD 56,000 - 93,000; Full time

Benefits offered by this job

Connectivity reimbursement

Home office equipment provided

Job summary

National General Insurance, part of The Allstate Corporation, seeks a Non-Represented Bodily Injury Claims Adjuster to handle complex auto injury claims in Georgia and/or Florida. The role targets experienced adjusters who excel in fast-paced environments and deliver strong claim outcomes.

Responsibilities include investigating coverage, liability, and damages, applying policy knowledge, and negotiating outcomes.

Qualifications

• Advanced auto claims investigation including coverage, liability and damages.
• Negotiate settlements and determine subrogation or fraud potential.
• Apply experience at Adjuster II level or related specialty rotations.

Responsibilities

• Apply advanced understanding of company policies and relationships.
• Investigate all aspects of advanced auto claims with discretion and independence within higher authority.
• Review, evaluate, and negotiate injury claims when applicable.
• Identify vehicle body parts and potential property damage.
• Meet customer needs using strong customer service skills.
• Determine subrogation or fraud potential and appropriate handling.

Skills

Case Management

Claims Administration

Claims Resolution

Claims Review

Conflict Resolution

Critical Thinking

Customer Service

Insurance Claims Investigations

Microsoft Office

Negotiation

Job description

Job Description

National General is a part of The Allstate Corporation, offering home, auto, accident and health insurance, as well as other specialty niche insurance products through a large network of independent insurance agents and direct consumers.

Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

National General Insurance is hiring a Non-Represented Bodily Injury Claims Adjuster to handle complex auto injury claims in Georgia and/or Florida. Ideal for an experienced adjuster who excels in a fast‑paced environment and delivers strong claim outcomes.

Key Responsibilities

• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
• Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with exercise of discretion and independence within increased level of authority.
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims.
• Recognizes and identifies body parts of a vehicle and understands other potential property damage.
• Identifies customer needs and works to meet those needs using appropriate customer service skills.
• Determines subrogation or fraud potential and how to handle.
• Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.).

Skills

• Case Management
• Claims Administration
• Claims Resolution
• Claims Review
• Conflict Resolution
• Critical Thinking
• Customer Service
• Insurance Claims Investigations
• Microsoft Office
• Negotiation

Compensation

Base compensation offered for this role is:- Cons I: $53,500.00 - $86,400.00
- Cons II: $56,000.00 - $93,250.00
It is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Benefits

National General Holdings Corp. is an Equal Opportunity employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Equal Opportunity and Non-Discrimination Statement

It is against public policy to discriminate against a prospective employee on the basis of veteran status. For jobs in San Francisco, Los Angeles, and other locations, the company complies with local Fair Chance ordinances. The Company’s policy to employ the best qualified individuals includes prohibitions on discrimination based on ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religion, sex, or sexual orientation that adversely affects employment terms or conditions.

To view the EEO Know Your Rights poster, as well as the FMLA poster summarizing major provisions, employees may access internal resources provided by the company.