Authorization Specialist

Mt. Washington Pediatric Hospital; Akron (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Employer-Paid Life Insurance

Short- & Long-Term Disability

401(k) + PTO

Tuition Reimbursement

Wellness Programs

Job summary

Crystal Clinic Orthopaedic Center is seeking an Authorization Specialist for a full-time, 40-hour week in Fairlawn, OH. This role focuses on obtaining insurance authorizations and precertifications for tests and surgeries within a clinic/rehabilitation setting.

Responsibilities include supporting billing clerical work, compiling documentation for insurers, and maintaining logs. Candidates should have 3–5 years of experience, strong customer service, and solid computer skills (Excel, Word,

Qualifications

• Education: High school diploma or GED required.
• Experience: 3–5 years in the field; medical office exposure preferred.
• Skills: strong customer service, organization, professionalism, and accuracy.

Responsibilities

• Obtain authorization and precertification from insurance for tests/surgeries.
• Handle insurance billing clerical tasks and verify accounts.
• Prepare documentation for submission to insurers and start authorization processes.
• Maintain logs, monitor authorizations, and communicate issues to staff as needed.
• Coordinate with patients, clinic staff, and insurers to manage requests and denials.

Skills

Customer service

Organizational skills

Professionalism

Attention to detail

Excel

Word

Internet

EMRs

Education

High school diploma or GED

Tools

EMRs

Excel

Word

Job description

• Base Pay $17.00 - $23.00 / Hour
• Job Category Clerical, Remote
• Employee Type Non-Exempt - FT

The Essentials:

• Schedule: Full-Time 40 hours per week | Monday-Friday
• Location: Fairlawn, OH
• Specialties: Outpatient Rehabilitation

What You’ll Do:

• The Authorization Specialist obtains authorization and precertification from insurance companies for tests and surgeries. Performs insurance billing clerical work including review and verification of insurance accounts against program provisions for billing in a clinic/physician/rehabilitation office setting.
• Obtains and compiles documentation to submit to insurance companies, initiating the authorization process.
• Maintains appropriate logs or reports. Monitors and tracks the authorizations. If applicable, notify provider’s support staff of any issues, approvals, and/or denials.
• Coordinates with patients, clinic staff, and insurance companies to obtain authorization. Prioritizes authorization requests according to urgency. Coordinates and/or communicates the need for appeals based on denied authorizations.

What We’re Looking For:

• Education: High school diploma or GED required.
• Experience: Three (3) to Five (5) years of demonstrated experience in field or profession preferred. Medical office experience preferred.
• Skills: Excellent customer service and organizational skills. Professionalism. Attention to detail. Excellent computer skills including Excel, Word, Internet use, and ability to work within multiple EMRs.

Build Your Career with Crystal Clinic Orthopaedic Center

At Crystal Clinic, people come first—patients and team members alike. Whether you’re starting your career or bringing years of experience, you’ll find a supportive environment where you can grow and make a real difference. Join our 5-star team of experts in orthopedics and plastic/reconstructive care, with over 50 board-certified physicians and 15+ locations across Northeast Ohio.

What We Offer:

• Comprehensive Medical, Dental & Vision
• 100% Employer-Paid Life, Short- & Long-Term Disability
• 401(k) + PTO
• Voluntary Pet, Home, and Auto Insurance Benefits
• Tuition Reimbursement
• Employee Assistance & Wellness Programs