Auditor - Out of Box

SMS Infocomm; Edgewood (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

SMS Infocomm in Edgewood, Texas, is seeking an OBA Auditor responsible for inspecting, testing, and verifying customer devices in the Whole-Unit-Repair Depot Rushmore. The ideal candidate should have attention to detail and basic knowledge of Windows operating systems.

This role requires performing visual inspections and documentation verification with a strong emphasis on teamwork and achieving results. Must be able to tolerate moderate to high noise levels and stand for extended periods.

Qualifications

• 0–1 year of experience in repair depot or quality-control fields.
• Basic knowledge of Windows-based operating systems required.

Responsibilities

• Inspect, test, and verify customer devices.
• Perform visual inspections and document verification.
• Achieve a 100% pass-rate through shipping and manage variable audits.

Skills

Attention to detail

Team-oriented

Time management

Ability to work under pressure

Education

High-school graduate or equivalent

Tools

Windows-based operating systems

Job description

Summary

The OBA Auditor is responsible for the inspection, testing, and verification of various customer devices within the Whole-Unit-Repair Depot Rushmore.

Description

Responsible for inspecting, testing, and verifying customer devices in the Whole-Unit-Repair Depot Rushmore.

Essential Duties and Responsibilities

Daily Responsibilities – 90% of the job.

• Performing Visual Inspections:
  • Assembly issues
  • Missing screws
  • Missing labels
  • Defective plastics
• Performing Software/Hardware testing:
  • Windows (7, 8, 8.1, 10, Enterprise)
  • ChromeOS
• Performing Documentation Verification:
  • Traveler Form and physical unit verification
  • Customer problem description
  • Technician repair action
  • Presence of accessories
• Requires 75–85 inspected units within an eight‑hour period.
• Requires 100 % pass‑rate through shipping.
• Must adjust to variable lot‑sample audits ranging from 33 %, 50 %, and 100 %. Must be available to work overtime hours, and additional hours are expected on Saturdays (7:00 am–3:15 pm), unless otherwise notified.

Repair Depot Efficiencies – 5% of the job.

• Builds and maintains a positive work environment supported by open feedback and two‑way communication at all levels.
• Keeps workspace organized and clean at all times.

Team Building/Leadership – 5% of the job.

• Responsible for maintaining a positive work environment while supporting the company’s culture.
• Fosters a healthy and safe work environment, focusing on the well‑being of all associates.

Qualifications

Educations and/or Experience

• High‑school graduate or equivalent.
• Should have 0–1 year of experience in repair depot or quality‑control fields.
• Basic knowledge of Windows‑based operating systems is required.

Essential Skills

• Pays close attention to detail to identify order discrepancies and resolve issues with variances.
• Must be able to remove devices from packaging and repackage without causing damage.
• Must be able to transport devices between departments and to outbound shipping stations.
• Needs ability to focus on detail and work under pressure.
• Ability to take initiative and work independently.
• Must be hands‑on with ambition and drive to succeed – makes things happen.
• Must be goal‑oriented and accustomed to achieving results through teamwork.
• Must have good time‑management skills.
• Must be a fast learner and have good retention and memory.

Competencies

• Shows determination to achieve excellent results.
• Finds better ways.
• Demands top performance.
• Inspires commitment.

Working Conditions

Must be able to tolerate moderate to high noise levels in a repair depot environment. Individuals may need to stand for an extensive period of time while working; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 30 pounds.

SMS InfoComm Corporation is an equal‑opportunity employer. Diversity and inclusion are the foundation of our culture.