Audit Specialist

cccis; United States; Remote; USD 63,000 - 70,000; Full time

Benefits offered by this job

401K Match

Paid time off

Annual Incentive Plan Performance

Comprehensive health insurance

Adoption Assistance

Tuition Reimbursement

Wellness Programs

Stock Purchase Plan

Employee Resource Groups

Job summary

CCC Intelligent Solutions Inc. is looking for an Audit Specialist to join the Client Success team. This role involves collaborating with customers to maximize the value of CCC’s solutions.

The ideal candidate will possess strong organizational skills, critical thinking, and experience in analyzing data. Responsibilities include leading discussions, developing business rules, and providing actionable insights. This role is vital in enhancing the Audit process and supporting customer needs.

Qualifications

• Bachelor’s degree required.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong written and verbal communication skills.
• Experience analyzing complex data and drawing meaningful conclusions.
• Strong presentation skills with confidence presenting to customers.
• Creative problem-solver able to work independently.
• Knowledge of the insurance claims process is a plus.

Responsibilities

• Lead discussions with customers to understand their business guidelines and claims processes.
• Develop and maintain business rules using CCC’s Audit rules engine.
• Conduct in-depth analysis of Audit rule results to identify patterns, trends, and opportunities.
• Consult with customers to help them achieve performance goals.
• Respond to troubleshooting requests from customers and internal teams.
• Partner with Product Development to propose solution enhancements.

Skills

Critical thinking

Organizational skills

Written communication

Verbal communication

Data analysis

Presentation skills

Problem-solving

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Salary range is:

$62,623.97 - $70,000.00

This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly.We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey.Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The Role

The Audit Specialist at CCC is a key member of the Client Success team, supporting the Insurance Services Group. In this role, you will partner closely with customers and prospects to understand their business needs and help them maximize the value of CCC’s Estimating and Workflow solutions. You will also collaborate with CCC’s Audit Product Development team to identify, define, and request enhancements to the Audit solution.

The ideal candidate brings structure, critical thinking, and creativity, along with strong organizational skills and attention to detail. This individual has a positive attitude, strong consulting capabilities, and the ability to manage and prioritize multiple projects. They will be responsible for setting clear expectations and ensuring timelines and deliverables are understood and met.

Key Responsibilities:

• Lead discussions with customers to understand their business guidelines and claims processes, ensuring our solutions effectively support their needs.
• Develop and maintain business rules using CCC’s Audit rules engine.
• Conduct in-depth analysis of Audit rule results to identify patterns, trends, and improvement opportunities.
• Consult with customers and provide actionable recommendations to help them achieve performance goals.
• Respond to troubleshooting requests from customers and internal account teams.
• Partner with Product Development to initiate new rule templates and propose solution enhancements.

Requirements:

• Bachelor’s degree required.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong written and verbal communication skills.
• Experience analyzing complex data and drawing meaningful conclusions.
• Strong presentation skills with confidence presenting to customers.
• Creative problem‑solver able to work independently.
• Knowledge of the insurance claims process is a plus.

Interview Policy & Privacy Notice:

A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.

About CCC's Commitment to Employees:

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.

CCC offers competitive compensation and benefits to support you and your families, including:

• 401K Match

• Paid time off

• Annual Incentive Plan Performance Bonus

• Comprehensive health insurance

• Adoption Assistance

• Tuition Reimbursement

• Wellness Programs

• Stock Purchase Plan options

• Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here.

If you require reasonable accommodation to complete a job application, please contact [phone].