Audit Retrieval Specialist

TEKsystems; Atlanta (GA); Remote; USD 80,000 - 100,000; Part time

Job summary

TEKsystems is seeking an Audit Retrieval Specialist to join their team in Atlanta. This fully remote position involves managing patient information requests and ensuring compliance with established procedures. The ideal candidate will possess strong customer service skills and a keen attention to detail, with a preferred background in medical records and healthcare.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Employee Assistance Program

Qualifications

• Ability to complete release of information requests with accuracy.
• Must be proficient in customer service and data management.
• Knowledge of HIPAA and state regulations is essential.

Responsibilities

• Complete release of medical information requests timely and accurately.
• Perform quality checks to ensure compliance with audit criteria.
• Maintain confidentiality and professionalism in handling sensitive information.

Skills

Customer service

Data entry

Medical record

Health information management

Education

High School Diploma or equivalent

Medical records (preferred)

General healthcare knowledge

Job description

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• Completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
• Receive and review audit requests from external entities, ensuring understanding of requirements and deadlines.
• Identifies audit use case, validates requests and authorizations for release of medical information according to established procedures.
• Maintains up-to-date client account logins/credentials for all assigned locations, including tracking expiration dates and renewal requirements.
• Performs quality checks on all work to assure completeness, accuracy, and compliance with audit criteria and requirements.
• Maintain equipment in excellent operating condition (inside and out).
• Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
• Maintains a neat, clean, and professional personal appearance and observes the dress code established.
• Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
• Maintains working knowledge of the existing state laws and fee structure
• Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
• Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
• Maintains confidentiality, security and standards of ethics with all information.
• Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner
  
  
  

Description

• Completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
• Receive and review audit requests from external entities, ensuring understanding of requirements and deadlines.
• Identifies audit use case, validates requests and authorizations for release of medical information according to established procedures.
• Maintains up-to-date client account logins/credentials for all assigned locations, including tracking expiration dates and renewal requirements.
• Performs quality checks on all work to assure completeness, accuracy, and compliance with audit criteria and requirements.
• Maintain equipment in excellent operating condition (inside and out).
• Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
• Maintains a neat, clean, and professional personal appearance and observes the dress code established.
• Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
• Maintains working knowledge of the existing state laws and fee structure
• Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
• Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
• Maintains confidentiality, security and standards of ethics with all information.
• Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner
  
  
  

Skills

Customer service, Medical record, Electronic medical record, Emr, Call center, Data entry, Customer support, Windows, Roi, Medical records software, Support, Health information management

Additional Skills & Qualifications

• Medical records (preferred, not required)
• General healthcare
• 50 WPM preferred
• Knowledge of Word and Excel
  
  
  

Experience Level

Expert Level

Pay And Benefits

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 6, 2025.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  IT Services and IT Consulting

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