Audit Processing Specialist

EMPLOYERS; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a fast-growing provider of workers' compensation insurance as an Audit Processing Specialist. This remote role offers an exciting opportunity to dive into premium auditing, where you'll examine financial records, collaborate with teams, and resolve audit disputes. With a focus on integrity and customer service, you'll develop essential skills while working independently in a supportive environment. If you're detail-oriented and eager to grow your career in a dynamic industry, this position is perfect for you.

Qualifications

• 0-3 years of premium audit experience applying bureau rules preferred.
• Strong organizational and time management skills required.

Responsibilities

• Develop knowledge of rules and regulations to process audits.
• Investigate disputes and maintain relationships with stakeholders.

Skills

Premium Audit Experience

Organizational Skills

Communication Skills

Attention to Detail

Basic Accounting Skills

Education

Two years of college or equivalent education

Tools

Spreadsheets

Email

Job description

Join to apply for the Audit Processing Specialist role at EMPLOYERS

(Workers’ Compensation) | 100% Remote (WFH) Opportunity

General Summary

Under minimal supervision, the Premium Audit Processing Specialist is responsible for understanding and examining financial records, as well as state manual rules and regulations, to complete accurate virtual audits and determine the true premium on insured’s Workers’ Compensation (work comp) policies. They will collaborate with other departments as subject matter experts and work with insureds to handle and resolve audit disputes. Training on state rules and regulations will be provided, forming a foundation for a career in premium auditing.

Essential Duties And Responsibilities

1. Develop knowledge of manual rules, regulations, and company standards to prepare and process final premium audits and revisions.
2. Review claims: verify employment of major claims and correct class codes assigned.
3. Investigate disputes and discrepancies in payroll and classification data, communicating findings to supervisors or managers.
4. Perform a high volume of audits monthly to meet production standards.
5. Complete workload within company KPI standards.
6. Maintain excellent relationships with agencies, policyholders, and interdepartmental teams. Educate agents and underwriters on classification.
7. Research proper classifications within workers’ comp bureaus and guidelines.
8. Handle clerical functions such as answering phones, emails, and audit inquiries promptly to ensure excellent customer service.
9. Notify relevant departments (Underwriting, Claims, Fraud) as appropriate.
10. Endorse renewal policies based on audit findings.
11. Perform other duties as assigned.

Requirements

1. 0-3 years of premium audit experience applying bureau rules (W.C.I.R.B., N.C.C.I.) or related experience preferred.
2. Ability to work independently and prioritize tasks effectively.
3. Strong organizational and time management skills.
4. Excellent communication skills (written, verbal, presentation). Ability to convey complex information clearly.
5. Attention to detail in reviewing and identifying relevant records.
6. Intermediate computer skills (spreadsheets, email, 10-key by touch).
7. Ownership and accountability for work output and decisions.
8. Basic accounting, bookkeeping, and mathematical skills.
9. Equivalent education and experience may be considered.

Education

Two years of college or equivalent education/experience considered.

Additional Details

Hourly Pay Rate: $21.00-22.00/hr with benefits. For details, visit our benefits page.

Work Environment

• This role is remote, open to candidates in the U.S. able to work without sponsorship.
• Requires a private, quiet workspace.
• Work hours are set to meet organizational needs and may be adjusted.
• Travel may be required for off-site meetings.

About EMPLOYERS

EMPLOYERS is a fast-growing provider of workers' compensation insurance, emphasizing a positive work environment, core values, and career growth opportunities. Headquartered in Nevada, we value integrity, customer focus, collaboration, initiative, accountability, innovation, and personal fulfillment.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Insurance