Audit Analyst II

Cass Information Systems; Bridgeton (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

Cass Information Systems, Inc. is seeking an Audit Analyst II to ensure rating accuracy, payment integrity, and compliance with customer agreements. The role analyzes rating performance, researches exceptions, and supports process improvements across audits.

Collaborating with carriers, rate database personnel, and customers, you will resolve issues, train junior staff, and help drive operational efficiency through systematic auditing practices.

Qualifications

• High school diploma or equivalent required; knowledge of transportation rating principles preferred.
• 1+ years of rating experience with a carrier, shipper, or Cass experience.
• Strong analytical, problem-solving, and communication skills with minimal supervision.
• Experience performing data analysis, exception management, process improvement, or systemic optimization preferred.

Responsibilities

• Audit freight invoices by validating charges against contracts to ensure accurate rate application.
• Research rating exceptions and audit variances to determine root causes and implement corrective action.
• Validate rating logic, contract configurations, and system outputs to ensure audit results.
• Monitor rating performance and identify opportunities to improve systematic rating accuracy and reduce manual intervention.
• Develop auditing procedures and rating documentation for all assigned accounts.
• Collaborate with internal teams, customers, carriers, and rate database personnel to resolve rating issues and improve data quality.
• Respond to customer service inquiries as required.
• Provide training and support to less experienced employees for client specific requirements and processes as needed.

Skills

Transportation rating

Audit systems

Batch processing

Data analysis

Problem solving

Organizational skills

Communication skills

MS Office

Attention to detail

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

The Audit Analyst II is responsible for auditing freight invoices to ensure rating accuracy, payment integrity, and compliance with customer agreements. This position analyzes rating performance, researches and resolves audit exceptions, supports rating accuracy, and works collaboratively to improve audit processes and operational efficiency. In addition, this position may provide training to less experienced staff.

Principal Responsibilities And Duties

• Analyzes and verifies freight invoices by validating charges against customer contracts, tariffs, and rate agreements to ensure accurate rate application and payment integrity for assigned accounts.
• Researches rating exceptions, audit variances, and out of tolerance invoices to determine root causes and implement corrective action.
• Validates rating logic, contract configurations, and system outputs to ensure expected audit and rating results.
• Monitors rating performance and identifies opportunities to improve systematic rating accuracy, increase first pass processing, and reduce manual intervention.
• Develops and maintains auditing procedures and rating documentation for all assigned accounts.
• Analyzes audit and rating performance data and recommends process improvements that will improve customer outcomes, audit quality, and operational efficiency.
• Collaborates with internal teams, customers, carriers, and rate database personnel to resolve rating issues and improve data quality.
• Responds to customer service inquiries as required.
• Provides training and support to less experienced employees for client specific requirements and processes as needed.
• Other duties as needed or assigned.

Skills And Abilities Required

• A thorough understanding of transportation rating principles, carrier pricing, tariff and contract rate application.
• Working knowledge of audit systems, batch processing, and transportation rating applications.
• Working knowledge of automation tool usage and implementation.
• Strong analytical and problem-solving skills and the ability to perform with minimal supervision.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent interpersonal and communication skills for effective interaction with internal and external customers.
• Capable of handling standard audit applications.
• Proficient in Microsoft Office suite

Minimum Level Of Preparation And Training Normally Required

• High school diploma or equivalent required.
• Position requires a theoretical understanding of transportation strategies and rate applications and interpretation similar to that acquired in an academic field of study.
• 1+ years of rating experience with a carrier, shipper, or equivalent Cass experience.
• Experience performing data analysis, exception management, process improvement, or systemic optimization preferred.

About Our Company

Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communication networks, facilities, and other operations. Disbursing over $94 billion annually on behalf of its clients, and with total assets of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly-owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000. More information is available at www.cassinfo.com.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.