Audiovisual Production Technician III - WashU IT

Washington University in St. Louis; St. Louis (MO); On-site; USD 37,000 - 60,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Metro U-Pass

Retirement plan

Tuition benefits

Job summary

Washington University in St. Louis seeks an Audiovisual Production Technician III to support on-campus events from prep to post-production. You will coordinate AV resources, operate livestreams (Zoom/Hybrid), supervise student staff, and ensure a first-rate user experience for VIP events.

This role requires strong customer service, technical troubleshooting, and the ability to work across multiple venues. A CTS-AVIXA certification and a bachelor’s degree are preferred; salary is competitive and

Qualifications

• Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
• No specific work experience is required for this position.
• Certified Technology Specialist (CTS) - AVIXA is preferred.

Responsibilities

• Provide streaming, technology, and service support for key university events.
• Supervise student staff and coordinate event resources.
• Assist with pre-production, production, and post-production tasks including editing and delivery.
• Manage AV equipment, maintenance, and purchasing; assist with billing.

Skills

Apple Mac OS

Audiovisual Technology

Communication

Customer Service

ITSM

Microsoft Office

Supervision

Working Independently

Education

Bachelor’s degree

Tools

CTS - AVIXA

Job description

## Audiovisual Production Technician III - WashU ITApply: On Campus/Onsite: Washington University Danforth Campus: Full time: Posted Today: JR97645# **Location**ST. LOUIS, MO 63105# **Scheduled Hours**40# **Position Summary**Manage all aspects of Event Support/Production enterprise service to include event coordination, technology support, user experience, and supervising student staff. Ability and customer service skillset to work with VIP individuals on a regular basis. Creative troubleshooting skills necessary to assure all event support goes smoothly and efficiently. Assure the entire user experience from requesting AV support (in person, webinar, hybrid, etc...) to the actual event to post-production and billing is at the highest levels.# **Job Description****Primary Duties & Responsibilities:*** Provide primary streaming, technology, and service support to a variety of increasingly important Washington University functions such as Board of Trustees committee(s) hybrid meetings, Commencement (Fall and Spring, including all school recognition ceremonies) streaming, Convocation and Match Day streaming, Faculty Senate Counsel meetings, and Parents Counsel meetings.* Supervise all aspects of Event Support/Production enterprise service.* Assist with pre-production (request intake, customer coordination, allocate equipment and personnel and execute technical rehearsals).* Assist with production (equipment operation, troubleshoot technical issues, Livestream and/or Zoom).* Assist with post-production (edit, publish and deliver recordings, project closing to include providing billing.* Provide assistance and back-up to the AV Production Support Specialist.* Hire, train, and allocate all student employees to events as required.* Manage all A/V equipment to include maintenance and purchasing.* Perform other duties as assigned.**Working Conditions:**Job Location/Working Conditions* Normal Office EnvironmentPhysical Effort* Typically Sitting at a desk or table* Repetitive wrist, hand or finger movement* Ability to move to on and off-campus locationsEquipment* Office EquipmentThe above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.# **Required Qualifications****Education:**Bachelor’s degree or combination of education and/or experience may substitute for minimum education.**Certifications****/Professional Licenses****:**The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.Certified Technology Specialist (CTS) - AVIXA**Work Experience:**No specific work experience is required for this position.**Skills:**Audiovisual Productions**Driver's License:**A driver's license is not required for this position.# **More About This Job**WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.## # **Preferred Qualifications****Education:**No additional education unless stated elsewhere in the job posting.**Certifications****/Professional Licenses****:**No additional certification/professional licenses unless stated elsewhere in the job posting.**Work Experience:**No additional work experience unless stated elsewhere in the job posting.**Skills:**Apple Mac OS, Audiovisual Technology, Communication, Customer Needs Assessments, Customer Service, Extent Flexibility, IT Service Management (ITSM), Learning Quickly, Metrics Management, Microsoft Office, Prioritization, Process Improvements, Professional Etiquette, Stress Management, Supervision, Tactfulness, Work Collaboratively, Working Independently# **Grade**G11-H# **Salary Range**$27.21 - $43.56 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.# **Questions**For frequently asked questions about the application process, please refer to our External Applicant FAQ.# **Accommodation**If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.# **Pre-Employment Screening**All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.# **Benefits Statement**Personal* Up to 22 days of vacation, 10 recognized holidays, and sick time.* Competitive health insurance packages with priority appointments and lower copays/coinsurance.* Take advantage of our free Metro transit U-Pass for eligible employees.* WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.Wellness* Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!Family* We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.* WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/