Audio Visual Technician

A-V Services, Inc.; Cambridge (MA); On-site; USD 80,000 - 110,000; Full time

Job summary

A-V Services, Inc. is seeking an Audio/Visual/Multimedia Support Technician to provide on-site support in Cambridge. The ideal candidate will have strong customer service skills, comprehensive AV knowledge, and relevant experience in the AV industry. This full-time position offers a competitive salary and a range of benefits including health insurance and an employee stock ownership plan.

Benefits

Employee Stock Ownership Plan (ESOP)

Comprehensive Health Insurance

401k Plan

Paid Vacations

Paid Holidays

Qualifications

• 3+ years experience in AV support roles.
• Ability to troubleshoot AV equipment.
• Technical AV certifications such as CTS are a plus.

Responsibilities

• Provide on-site audio/video support for meetings and events.
• Operate and troubleshoot AV equipment.
• Maintain positive communication with clients and team members.

Skills

Customer Service

Audio Video Skills

Attention to Detail

Technical AV Understanding

Interpersonal Skills

Education

Associates Degree in Technology

Tools

WebEx

Zoom

Teams

MS Word

Excel

Outlook

Job description

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Technical Talent Resource Manager @ A-V Services, Inc. | Audio-Visual Production

A-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, seeks a Audio/Visual/Multimedia Support Technician for on-site support. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. Ideal candidate would have Associates level college degree in a technology related field and/or minimum 3 years of previous employment with AV support responsibilities in the AV industry.

Our corporation is looking for an individual who possesses a full understanding of all areas of the A/V field including but not limited to:

Ability to operate and troubleshoot most AV equipment and systems, like:

• Switching / routing / interfacing technology

Technical understanding of AV and IT systems

• Up-to-date awareness of AV and IT technologies and their features
• Ability to operate digital audio consoles (A1)
• Ability to read and follow AV system flow diagrams and support documentation
• Proficient with WebEx, Zoom and Teams

Excellent interpersonal skills, accuracy and attention to detail

• Technical AV certifications such as CTS a plus
• Proficiency in the use of personal computers including such programs as MS Word, Excel and Outlook.
• Positive, professional image
• Ability to remain calm under pressure
• Ability to operate related AV technologies required for the job, i.e. Town Hall events, conference room meetings, video conference based events (sometimes using Telepresence)
• Ability to work with an onsite AV team on a daily basis

Full Time Position has benefits including employee stock ownership plan (ESOP), competitive and comprehensive health insurance, life insurance, dental program, 401k, short-term and long-term disability insurance, FSA, HRA, Commuter Benefit Card, full paid vacations, and paid holidays.

A-V Services Inc. provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity, language, national origin, physical and mental ability, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Art/Creative, and Production

• Industries

  IT Services and IT Consulting, Technology, Information and Media, and Broadcast Media Production and Distribution

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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