Audio-Visual Technician

Productive; Arlington (VA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Productive is seeking an Audio-visual technician in Arlington, VA to support MWAA headquarters meetings. You will optimize room audio/video, handle setup, rehearsals, and post-meeting recordings, ensuring smooth, interruption-free sessions.

The role requires strong knowledge of Zoom and Microsoft Teams, solid PC/Mac proficiency, and excellent communication skills. You will troubleshoot quickly in a fast-paced environment and lift equipment up to 40 lbs as needed.

Qualifications

• In-depth knowledge of Zoom and Microsoft Teams video conferencing.
• Ability to troubleshoot and provide quick solutions in a fast-paced environment.
• Proficiency with PC and Mac, including Microsoft Office.
• Excellent oral, written, and interpersonal communication.
• Ability to lift over 40 lbs.

Responsibilities

• Optimize room audio, video, streaming, and broadcast equipment.
• Test and verify equipment function prior to meeting.
• Monitor equipment during meetings.
• Assist participants before and during the meeting.
• Respond to help desk requests promptly.
• Supports meeting rehearsals.
• Document performance during meetings.
• Perform post-meeting requests (editing, delivering recordings).

Skills

Zoom

Microsoft Teams

Troubleshooting

Customer service

PC proficiency

Mac proficiency

Communication skills

Organizational skills

Tools

Video conferencing hardware

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Job Description

As an Audio-visual technician, your primary role is to understand customer's audio-visual meeting needs such as room requirements, set-up, rehearsal, initialization, and monitoring of meetings that are assigned to you at the Metropolitan Washington Airports Authority (MWAA) headquarters (CHQ). Technicians carry industry and manufacturer knowledge that permits them to troubleshoot and quickly identify issues that could potentially interrupt meetings. Technicians are responsible for executing assigned tasks and service requests immediately. The audio-visual technician must be courteous, professional, and able to work in a fast paced environment.

Knowledge, Skills and Abilities:

• In depth understanding of Zoom and Microsoft Teams video conferencing platforms including recording, screen sharing, and breakout room features.
• Ability to problem solve, troubleshoot, and provide solutions for customers in a fast paced environment..
• Proficiency in PC and Apple computer operations including Microsoft Office.
• Excellent oral, written, and interpersonal skills.
• Self-disciplined with good organizational skills.
• Team player. With a great customer service skills.
• Ability to lift over 40 lbs

Duties and Responsibilities:

• Optimize room audio, video, streaming, and broadcast equipment.
• Test and verify equipment function prior to meeting.
• Monitor equipment during meetings.
• Assist participants before and during the meeting.
• Respond to help desk requests promptly.
• Supports meeting rehearsals.
• Document performance during meetings.
• Perform post-meeting requests (editing, delivering recordings)