Audio Visual Field Engineer 2

Continua Interiors; Chicago (IL); On-site; USD 49,593 - 64,747; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k Match (50% of every 1% up to 4%)

Paid time off and holidays

Disability insurance

HSA, DCA and FSA options available

Drug-free workplace

Travel opportunities

Job summary

Continua Interiors in Chicago, IL, seeks a Field Engineer/Commissioning specialist to install, test, and commission integrated AV systems for commercial spaces. You will interface with clients, demonstrate system operations, train users, and troubleshoot complex setups.

Travel up to 50% nationally, including weekends, with responsibilities covering installation, testing, documentation, and handover. CTS/CTS-I preferred; you will work with Crestron, Q-SYS, Extron, Biamp, and Shure to deliver

Qualifications

• CTS/CTS-I certification preferred and required within first year.
• Experience deploying and commissioning commercial AV systems.
• Ability to load Crestron code to processors and troubleshoot.
• Strong knowledge of Q-SYS, Extron, Biamp, Shure DSPs and DSP routing.
• Excellent verbal and written communication; clean, safe work practices.

Responsibilities

• Install and quality-check AV infrastructure, perform testing and final calibration.
• Demonstrate system operations to clients and provide training.
• Commission complex systems and troubleshoot to optimize performance.
• Independent programming for audio and control on small to mid-size projects.
• Develop test reports and maintain safe, clean worksites.
• Travel nationally up to 50% and support regional field operations as needed.
• Assist with AV equipment receiving, staging, and pre-commissioning activities.

Skills

CTS & CTS-I Certification

Q-SYS Designer

QSC DSP systems

Crestron Flex MTR / Zoom room kits

Biamp / Shure / Tesira Forte DSP

Extron equipment configuration

Networked audio / Dante controller

AV system commissioning

Education

CTS and CTS-I Certification preferred

Tools

Crestron

Yealink

Shure

NETGEAR

Q-SYS

Extron

Biamp

Dante Controller

PTP management

Job description

Description

WHO WE ARE

Through our offering of furniture, walls, and audio-visual solutions, Continua Interiors is on a mission to transform the way people work, learn and heal across the Midwest. Continua places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients. We are not just a company; we are a movement, reshaping the dealer landscape across the Midwest.

OUR CORE VALUES

Strive To Be Great | Do Hard Things | Stronger Together | Own It

ACCOUNTABILITIES

• Proficient in Crestron, Yealink, Shure, NETGEAR, Q-SYS (ADD)
• Configure AV solutions documented in SOW
• Network UC proficiency
• Independent programming
• Commissioning and final testing
• Final documentation

WHAT YOU'LL BE DOING

• Responsible for ensuring proper installation of integrated systems, quality control of AV infrastructure, testing and final calibrations.
• Interface with client to include demonstration of new system operations, and client training.
• Commission complex systems, troubleshoot and optimize, including final testing and turnover of integrated systems to clients.
• Independent programming for audio and control for small to midsize projects.
• Develop and write test reports with a working understanding of testing equipment.
• Maintain clean and safe worksite.
• Attend a variety of internal meetings and customer meetings as required.
• Promote quality improvement to enhance the services provided to clients.
• Stay up to date with current technologies and industry software.
• Maintain confidentiality and discretion with client list and information.
• Support regional field operations in Chicago, Lincolnshire, and Fulton Market by assisting with AV equipment receiving, storage, staging, preparation, and pre-commissioning activities as needed.
• Assist with tracking, organizing, and maintaining readiness of AV gear, including project hardware, client owned equipment, loaner gear, and RMA related items.
• Provide technical support to the Service team when needed, including service backfill, preventative maintenance checks, break/fix support, and client support activities.
• Support Lincolnshire and Fulton Market showroom environments by assisting with system readiness, troubleshooting, routine functionality checks, and ongoing AV support.
• Travel nationally up to 50% as needed, including potential occasional weekend work.

WHAT YOU SHOULD HAVE

• 1 + years in Field Engineer/Commissioning role
• CTS and CTS-I Certification preferred.
• Q-SYS Designer and QSC DSP systems level 2 required to be completed within first year.
• Experience deploying and troubleshooting Crestron Flex System MTR and Zoom room kits.
• Working knowledge of Biamp, Q-SYS, Shure, and Tesira Forte DSP systems.
• Advanced understanding of audio and video signal flow.
• Ability to load Crestron code to processors, troubleshoot Crestron systems and working knowledge of Toolbox.
• Experience working with networked audio, PTP management and Dante controller.
• Proven ability to commission commercial AV and train clients on system function.
• Experience with video switching systems: Crestron and Extron
• Ability to configure Extron equipment with Extron Product Configurator software.
• Knowledge of installation of products such as ceiling/wall mounted speakers, displays, cameras, cabling infrastructure, AV racks, wall plates and interfaces (audio, video, control, and networking),
• Knowledge of terminations including, but not limited to, audio, video, control, and network connectors.
• Ability to understand schematics and utilize diagnostics.
• Excellent Verbal & Written Communication
• Valid driver’s license and insurable driving record required.
• Physical ability to lift 50lbs, squat, kneel and climb ladders from 8-12 ft.
• Comfortable working in ceilings and tight spaces.
• Exhibit Company’s Core Values.
• Ability to travel nationally up to 50%. Weekend work: historically low levels, but potential travel days.
• Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee may occasionally lift and /or move up to 40 pounds. This position may require travel between offices, jobsites, and/or client locations, which may involve extended periods of sitting or standing, lifting light luggage, and adapting to different time zones.

WHAT WE BRING TO THE TABLE

• A State-of-the-Art Facility with incredible technology throughout and a multitude of workspaces at your disposal
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
• Quarterly All Company Meetings
• Community Service opportunities
• Company social hours
• Ability to use your talents and strengths to make a positive impact

COMPENSATION AND BENEFITS

The hiring compensation range for this position is an hourly rate of $36.00-$46.80/hour. Actual compensation will be determined based on a variety of factors, including but not limited to the candidate's experience, skills, qualifications, and location, as well as internal equity and market considerations.

Benefits available in this position include:

• Medical, Dental, and Vision insurance
• Company paid Short-Term and Long-Term Disability insurance
• Critical Illness and Accident Insurance
• HSA, DCA and FSA options available
• Paid time off and holidays
• Paid Parental Leave
• 401k Match (50% of every 1% up to 4%)

HOURS

This is a full-time position. Standard work schedule is Monday-Friday, with occasional travel and weekend work as needed.

DISCLOSURES

Notice: The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their manager.

Notice: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Continua is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Continua is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status, or marital status.