Audio Visual Field Engineer

Ultimate Technologies Group; Fishers (IN); On-site; USD 57,000 - 117,000; Full time

Job summary

A leading company in audio-visual technology seeks an Audio Visual Field Engineer in Fishers, IN. The successful candidate will possess technical expertise in AV systems, lead a collaborative team, and ensure high-quality installations. Join to contribute to a dynamic organization known for excellent service and innovative solutions.

Benefits

Annual performance-based increases and bonuses

Full benefits

Stock ownership

Phone reimbursement

Company van

Internal promotions prioritized

Summer and Christmas party

Chili cook-off

Service day

Semi-casual attire

Qualifications

• Minimum 3 years' experience in AV industry, focusing on field engineering.
• Proficiency in intermediate level programming.
• Advanced knowledge of AV system commissioning and troubleshooting.

Responsibilities

• Lead and mentor a team of audio-visual technicians.
• Install, configure, and maintain AV equipment.
• Provide on-site support and training to clients.

Skills

Problem-solving

Communication

Cross-function collaboration

Education

Bachelor’s degree in Electrical Engineering, Computer Science, or related field

Tools

Biamp

Crestron

AMX

Extron

Job description

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The Company

Ultimate Technologies Group is a family-owned audio-visual technology company headquartered in Fishers, IN. UTG was founded in 2017 by co-owners Will and Tiffany O’Brien. Our purpose is to design, install, and service complex, high-performance, reliable AV technology commercially and globally. We focus on providing an easy user interface and industry-best service. We make virtual hybrid communication simple and consistent to help organizations communicate their stories with interactive digital experience centers. What differentiates UTG from the others is our obsession with matching our customers’ sense of urgency for rapid and effortless service. To accomplish this, we hire only the best talent - a mix of technical and interpersonal skills, with the desire and potential to grow to higher levels in the future to keep up with our growth. Our model has been well received and has fueled growth and loyalty with a customer retention rate of over 99%!

Company Culture

Benefits

UTG's culture is distinct, emphasizing our values of service, constant experimentation, and transparent communication. We provide a motivating and collaborative environment in which team members can reach their full potential. Some of the celebrations and benefits you can look forward to are:

• Earned Best Places to Work 7 consecutive years!
• Annual performance-based increases and bonuses
• Full benefits
• Stock ownership
• Phone reimbursement
• Company van
• Internal promotions prioritized
• Summer and Christmas party
• Chili cook-off
• Service day
• Semi-casual attire
  
  

The Role

We are seeking a skilled and motivated Audio-Visual Field Engineer to join our dynamic team. The ideal candidate will have proficiency in basic to intermediate level programming, advanced level commissioning, and troubleshooting of AV systems. This position requires a high degree of technical expertise, as well as excellent problem-solving and communication skills.

Responsibilities

• Team Leadership: Lead and mentor a team of audio-visual technicians, fostering a collaborative and productive work environment.
• Installation and Configuration: Install, configure, and maintain audio-visual equipment, including projectors, displays, sound systems, and control systems.
• Commissioning: Perform advanced level commissioning of AV systems to ensure optimal performance and integration with other systems.
• Programming: Develop and troubleshoot control system programs and scripts at a basic to intermediate level.
• Troubleshooting: Diagnose and resolve technical issues related to AV systems, including hardware and software problems.
• Customer Support: Provide on-site support and training to clients, ensuring they can effectively use and maintain their AV systems, as needed.
• Documentation: Create and update technical documentation, including system diagrams, user manuals, and service reports.
• Collaboration: Work closely with project managers, designers, and other engineers to deliver high-quality AV solutions.
• Compliance: Ensure all installations and configurations comply with industry standards and safety regulations.
  
  

Competencies

Must-Haves

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related field, or equivalent work experience.
• Minimum 3 years' experience in the AV industry, with a focus on field engineering
• Proficiency in intermediate level programming (e.g., Biamp, Crestron, AMX, Extron)
• Advanced knowledge of AV system commissioning and troubleshooting
• Familiarity with networking principles and protocols
• Experience with AV-over-IP technologies
• Willingness to Travel to Client Sites
• Able to Regularly Lift 50+ Pounds
  
  

Nice-to-Haves

• Relevant industry certifications such as CTS, CTS-D, CTS-I, or similar are preferred.
  
  

Soft Skills

• Problem-solving
• Communication
• Cross-function collaboration
• Ability to work independently or as a team
  
  

Join our team and contribute to delivering cutting-edge audio-visual solutions to our clients. We look forward to your application!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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