Audio & Communications Technician

Enchanted Parks; Town of Queensbury (NY); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Paid training

Career growth

Hands-on experience

Team environment

Free park admission

Discounts on park services

Job summary

Enchanted Parks in New York is seeking an Audio & Communications Technician to install, maintain, and repair PA and park-wide communications systems. You will work across rides, facilities, and events to keep environments safe, immersive, and reliably powered.

The role emphasizes hands-on problem solving, safety, and collaboration with technical teams. You will read wiring diagrams and install plans, work at heights with fall protection, and ensure compliance with codes and company policies.

Qualifications

• High school diploma or equivalent; technical certification preferred.
• Strong knowledge of audio systems installation, communications systems, and low-voltage work.
• Ability to read wiring diagrams and schematics; experience with PA systems is a plus.
• Comfort working at heights and using fall protection equipment.
• Demonstrated safety mindset and ability to troubleshoot effectively.

Responsibilities

• Install, maintain, troubleshoot, and repair PA systems, speakers, and paging equipment.
• Maintain park-wide communications including telephone systems and related equipment.
• Read wiring diagrams and installation plans; update schematics as needed.
• Repair and test equipment; minimize downtime with timely solutions.
• Support events with temporary audio or communications installations.
• Adhere to LOTO procedures and safety standards during all work.

Skills

Audio systems

PA systems

Troubleshooting

Wiring diagrams

Low-voltage

Tools

MS Office

Education

High school diploma

Technical certification

Tools

Testing equipment

Job description

Are you a technically skilled professional with experience in audio systems, communications infrastructure, and troubleshooting? Join our Operations team as a Audio & Communications Technician, where you will play a critical role in maintaining and supporting the systems that create a safe, immersive and thrilling environment.

In this position, you will be responsible for the installation, maintenance, repair, and troubleshooting of public address systems, telephones & related systems, speakers, microphones, and related infrastructure throughout the park. This role is ideal for individuals who enjoy hands-on technical work, problem-solving, and working in a dynamic environment where safety and reliability are top priorities.

• Install, maintain, troubleshoot, and repair public address (PA) systems, including amplifiers, speakers, microphones, paging equipment, and associated components.
• Maintain and repair park-wide communication systems, including telephone systems and operational communication equipment.
• Install, route, and terminate wiring, cabling, conduit, and related infrastructure for audio and communications systems.
• Support communications equipment at rides, attractions, facilities, and other operational areas throughout the property.
• Diagnose equipment failures and implement timely repairs to minimize operational downtime.
• Read, interpret, and update technical diagrams, wiring schematics, and installation plans.
• Assist with the design, expansion, and improvement of park-wide audio systems.
• Ensure all installations and repairs meet applicable codes, standards, and company policies.
• Follow and enforce Lock Out/Tag Out (LOTO) procedures when servicing equipment and systems.
• Safely operate lifts, ladders, hand tools, and testing equipment.
• Maintain accurate records of repairs, inspections, maintenance activities, and system modifications.
• Respond to operational calls and technical emergencies as needed.
• Support special events and seasonal projects requiring temporary audio or communication installations.
• Promote and maintain a strong culture of safety and operational excellence.
• Assist other departments and technical teams to support the overall operation as needed.

Qualifications & Skills

Preferred Skills

• Strong understanding of commercial audio, paging, and public address systems.
• Experience installing, maintaining, and troubleshooting communication infrastructure.
• Ability to read wiring diagrams, technical drawings, and system schematics.
• Knowledge of low-voltage electrical systems and industry installation practices.
• Ability to work independently while managing multiple priorities.
• Strong troubleshooting and problem-solving abilities.
• Experience using hand tools, power tools, testing equipment, and diagnostic instruments.
• Basic knowledge of Microsoft Office products.

Required Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent required; technical certification or related education preferred.
• Strong knowledge in audio systems installation, communications systems, telecommunications, low-voltage systems, or a related technical field required.
• Demonstrated knowledge of audio system design, installation, maintenance, and repair.
• Understanding of Lock Out/Tag Out (LOTO) procedures and workplace safety practices.
• Ability to safely work at heights of up to 100 feet.
• Ability and willingness to wear and utilize approved fall protection equipment.
• Must be able to climb ladders, work from aerial lifts, and access elevated work areas.
• Ability to lift, carry, and move equipment and materials weighing up to 50 pounds.
• Valid driver's license preferred.
• Available to work flexible schedules; preference for availability early mornings prior to theme park opening during summer season.

Physical Requirements

• Frequently stand, walk, climb, bend, and work in outdoor environments.
• Work at various elevations, including heights exceeding 100 feet.
• Use fall protection equipment and comply with all safety requirements.
• Ability to work in varying weather conditions.
• Lift, carry, push, and pull materials, tools, and equipment.
• Perform detailed technical work requiring manual dexterity and attention to detail.

What We Offer

• Paid training
• Career growth and advancement opportunities
• Hands-on experience with complex communications and audio systems
• Supportive and team-oriented work environment
• Employee recognition programs and team member events
• Complimentary admission to attractions
• Discounts on food, merchandise, and select services